I bought a Xbox game pass 1 month ago and i try to redeem it but it doesn't let me redeem...

Hi, Zishnu! I'm sorry to hear you're having trouble redeeming the 1-month Xbox Game Pass code to your account. No worries, I'm happy to assist you with this today.

Could you please share with me the exact error when you try to redeem the code here?

https://account.microsoft.com/billing/redeem

I'm looking forward to your response so we can sort this out.

Thank you!

Hello, I'm good fine

No I've never had a subscription and i've never tried to redeem the code with another account, I bought the acer nitro 5 last 3 day that comes with 1 month xbox gamepass. and when I try to claim it it just doesn't let me claim it

I bought a 3 month xbox live subscription from a website recently. I tried to redeem it on my Xbox, and it didn't work. I then tried to redeem it on http://www.microsoft.com/redeem and it worked. Turns out it was a game pass ultimate subscription. Try
the site, it might work there.

so what if my xbox code im trying to redeem doesn't redeem, and lets say i try to redeem it before and after the expiration date. and it still doesn't work, then what do i do? do i get the 1 month xbox ultimate for free? this is happening to my friends and mine account. we are trying to redeem the codes, we put the code into the redemption thing. and when we hit "submit" nothing happens.

Hello blacktiger, my name is zahir

Please can you tell me the error code.

Xbox game pass codes are stackable,
You can stack up to 36 months for your membership this way

If you can try redeem the codes via xbox web page, log in and redeem code under profile. Also you can use the xbox phone app to redeem as well.

You can let your game pass expire and redeem code after.

The 3-month digital codes for Xbox Game Pass Ultimate do not expire.

Thank you
Regards
Zahir