I bought a wireless XB006 headphone yesterday but tried connecting to my phone Bluetooth...

Hello Georgina,my name is Vanessa, I will be happy to help you.

I'm so sorry for what you're going through, here are some things you can try to fix this problem:

Make sure your headphones are turned on and in pairing mode.

To put your headphones into pairing mode, press and hold the power button for a few seconds.

The headphones should beep or voice prompt indicating they are in pairing mode.

Make sure your phone is turned on and Bluetooth is activated.

To activate Bluetooth on your phone, open your phone's settings and look for the "Bluetooth" option.

Make sure the "Bluetooth" option is activated.

Try connecting your headphones to your phone manually.

To do this, open your phone's Bluetooth settings and find your headphones in the list of available devices.

Select your headphones and follow the on-screen instructions to connect them.

If you have tried all the other steps and the problem persists, you can try restarting your headphones and phone.

To restart your headphones, press and hold the power button for a few seconds until they turn off. Then turn them back on.

To restart your phone, press and hold the power button for a few seconds and then select "Restart."

I will leave you the link where I got the information, if a given case requires any other information.

Source: https://culturasonora.es/blog/mis-auriculares-bluetooth-no-se-sobre/

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it

These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

Sincerely,
Vanessa.

I bought the X41's and although they are great 5.1 headphones. I had to stop using them, as they interfered with my wires wireless connection on her phone. Tried everything to resolve this issue, but nothing worked.

so this happen when headset is connect to wireless adapter only (remove the Bluetooth connection to my phone)

When headset disconnect with wireless adapter the connection with Bluetooth(phone) connection with the phone still there. I'm able to reconnect with the adapter anymore. My thought was because of Bluetooth but I don't think that it.

Don't have controller.

Hi! My name is Kyle and I'm an independent advisor.

If possible, have you tried using a different pair of headphones? Test a wired or Bluetooth connection instead, to see if this issue only affects the Wireless adapter.

I assume I'm wrong about this being Bluetooth vs. WiFi. I also left out the Microsoft wireless headset, which makes both controller and headset wireless. However, the wireless controller has a physical jack which can be used for wired phones. Of course,
this is easily tested as I did with 3 different headphones. The most amusing is my backup phones which predate everything - they are 30 years old. Phones tried were AKG, Paradigm and Sony. So, my question is still whether third-party headset/headphones
can pick up the wireless broadcast that is already used between console and controller?