I bought a tv remote for my Xbox and my remote was working fine volume button included but...

I think I have the same or similar issue. What's weird is that my Philips HTL2160 soundbar works great using the Kinect voice volume commands but not with the Media Remote. If I use the volume button on the remote my soundbar blinks like something is happening,
but the volume never changes. Yet, the mute button on the remote works fine. Again, the voice commands work fine for volume. Weird. Anyone find a solution?

Hey everyone,

For those having trouble controlling volume with the IR remote while it works fine via voice: this is an issue with IR interference as the IR from the remote and the Kinect are interfering and keeping the appropriate IR signals from reaching your TV.

The best workaround is to angle the remote in a way that it points more toward the Xbox than the TV. For instance, my Xbox is 2-3 lower than my TV at home, so I angle the remote downward when I send volume.

Other options include using IR extension cables instead of the Kinect or to re-arrange the devices.

I understand the frustration here, and I'm sorry that you're experiencing it.

[quote user="iRaydawg"]

Hey guys, I see that some are trying to get the remote to change channels on your tv. Well the media remote only controls the tvs functions of power on/off, volume up/down, mute and TV input.

[/quote]

Then why bother putting number buttons and a channel up/down button on the remote? I'm disappointed that I have to use two remotes for my TV/Xbox.

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@Turvey, which remote did you purchase that works on both your TV/Xbox? I have a Philips/White Console.

Hmmm, I'm using that exact same media remote for my living room console! Are you positive that the remote can do that? I can turn up the volume on my TV with the remote but not the volume of my external big speakers. Even with the TV volume i find the
remote to be very unresponsive, takes multiple clicks to register or just won't work sometimes.

Here's the latest on this. After days of troubleshooting over twitter with support, I was able to get the remote to work on the console in another room on a different tv. I then brought it back to my living room tv and set it back up and nothing again. It
will work if I turn the console 90 degrees to the right but since the remote needs direct line of sight this is of no help. My question at this point is what could interfere with the xbox media remote that uses IR tech but with no other remote in my living
room including a wii u controller to operate volume, a tv remote, and an Apple TV remote? I get that there is interference but why with a single remote out of 4 in the room?