I bought a game awhile back called dying light 1 definitive edition where i would get some...

Discus and support I bought a game awhile back called dying light 1 definitive edition where i would get some... in XBoX Games and Apps to solve the problem; I was trying to redownload the game yesterday but I couldnt because I apparently no longer own it when im still on the same account i bought it on... Discussion in 'XBoX Games and Apps' started by pemguin, Jan 23, 2023.

  1. pemguin
    pemguin Guest

    I bought a game awhile back called dying light 1 definitive edition where i would get some...


    I was trying to redownload the game yesterday but I couldnt because I apparently no longer own it when im still on the same account i bought it on awhile back even weirder is i still own all the dlc as well and idk what to do

    :)
     
    pemguin, Jan 23, 2023
    #1
  2. Francia J. Win User

    I bought a game awhile back called dying light 1 definitive edition where i would get some dlc and the full game and i was able to play it all but recently its just disappeared

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    We need to validate the license for the game, Pemguin. Please sign in to https://account.microsoft.com/billing/orders and check if you can see the order for the game from there stated as "completed". Once confirmed, simply remove and re-add your account to re-sync the license.

    "REMOVE ACCOUNT​​​

    ​​​

    1. Press the Xbox button to open the guide. ​​​

    2. Select System > Settings > Account > Remove accounts. ​​​

    3. Select the account that you want to remove, and then select Remove to confirm. ​​​

    4. When you're finished, select Close. ​​​

    ​​​

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

    ​​​

    ADD ACCOUNT​​​

    ​​​

    1. Press the Xbox button to open the guide. ​​​

    2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

    3. Enter the Email address and the password.​​​

    4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

    5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​"
  3. lemon pledge 69 Win User

    Secret Agent and Ninja DLC outfits didn't download

    i pre ordered dying light ultimate edition but when it got released i check xbox store it shows me i still have to buy ultimate edition and that i have dying light the normal edition bought and installed , i checked the payment billing from my email and
    told me i bought the ultimate edition. And i still didnt get the add ons, but i got the season pass
  4. Wanorios Win User

    X1 news in a draught

    did set some money for TF debating if i get LTD edition controller. Dying light not so sure i don't like this type of games to be first person
  5. HomegrownSilky Win User

    Download a game and won't let me play in

    Did you purchase Dying Light: The Following (which is just an expansion for Dying Light) or did you actually purchase Dying Light: The Following - Enhanced Edition (which is Dying Light and the Expansion)? It kinda sounds like you have just purchased the
    expansion and would still need to purchase the main game.
  6. rsattler Win User

    Green screen of death and 3 red lights on Kinect

    EDIT: The green screen is normal but only after you boot the system up and actually get to the home screen. As someone stated, a progress bar would have been helpful for the update. The power supply light is normal - good! I would wait at this green screen
    for awhile. In the meantime, I am trying to get a definitive answer for you.
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I bought a game awhile back called dying light 1 definitive edition where i would get some...

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