I bought a game and then bought Game Pass but if the game pass gets expired I can't play...

Discus and support I bought a game and then bought Game Pass but if the game pass gets expired I can't play... in XBoX Games and Apps to solve the problem; I bought Jedi Fallen order for Xbox and then Got Game Pass but now if game pass expires I can't play it unless I resubscribe or if I don't have Wi-Fi I... Discussion in 'XBoX Games and Apps' started by p j6, Oct 7, 2023.

  1. p j6
    p j6 Guest

    I bought a game and then bought Game Pass but if the game pass gets expired I can't play...


    I bought Jedi Fallen order for Xbox and then Got Game Pass but now if game pass expires I can't play it unless I resubscribe or if I don't have Wi-Fi I can't get to Game Pass therefore can't play the game that I paid for and then downloaded it to my Xbox so if I don't have Wi-Fi I can't even play it all says is sign into the account that you used to pay for this game and or make sure you renew your subscription I didn't get a subscription for the game I bought the game right out and then a couple days later decided to get Game Pass to have more games to play

    :)
     
    p j6, Oct 7, 2023
    #1
  2. McMillJon Win User

    Microsoft charged me, but I cannot use the game I bought.

    so I bought RDR 2 Special edition using mi ultimate pass, however, it expired a couple of days ago
    Hi Daniel,

    When "purchasing" games through the use of the ultimate game pass or even game with gold. You must have an active Xbox live gold or ultimate game pass subscription to be able to still play the games.

    When you say "bought". Did you get it for free or was it at a discounted rate?

    Hope this helped.
  3. ChiefJoboo Win User

    Forza Horizon 4 ultimate edition with gamepass

    Yes, if you buy it on the discount with game pass, you do keep the full game since you bought it - even after the game pass subscription expires.
  4. ReposefulToast7 Win User

    I bought xbox live and game pass a month ago the game pass ended today and know it says my subscription has expired

    I assume you bought a 1 month game pass and xbox live so it might have expired.
  5. CarTzy Win User

    I bought a game and then bought Game Pass but if the game pass gets expired I can't play that game unless renew my subscription is there any way to fix this

    Hello!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.


    [​IMG]


    Thank you for understanding.
  6. CarTzy Win User

    I bought a game and then bought Game Pass but if the game pass gets expired I can't play that game unless renew my subscription is there any way to fix this

    Hello p j6,

    Thank you for posting in the Microsoft Community.

    I understand that you are having trouble playing Jedi Fallen Order on your Xbox after buying the game and then subscribing to Game Pass. I apologize for the inconvenience and I will try to help you resolve this issue. To better assist you, I would like to ask you a few questions:



    - Are you able to play the game when you are online and have an active Game Pass subscription?

    - Have you tried uninstalling and reinstalling the game from your Xbox?

    - Do you have any other games that you bought and then downloaded through Game Pass? If so, are you able to play them offline or without a subscription?

    Here are some troubleshooting steps we can perform to try and fix the issue:



    - Make sure that you have installed the game from the disc or the digital store, not from Game Pass. You can check this by going to My games & apps > Full library > All owned games. If the game has a Game Pass icon next to it, you will need to uninstall it and reinstall it from the disc or the digital store.

    - Make sure that you have an active internet connection when you launch the game for the first time, so that it can activate your license. After that, you should be able to play the game offline, unless it requires online features such as multiplayer or updates.

    Please also see: Troubleshoot issues with the Xbox app for Windows | Xbox Support



    I hope this helps you enjoy Jedi Fallen Order on your Xbox. If you have any other questions or issues, please let us know.

    Thank you for choosing Xbox and have a great day.
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