i bought a game and it is no longer showing up in my owned games

Discus and support i bought a game and it is no longer showing up in my owned games in XBoX Games and Apps to solve the problem; in 2019 i bought portal 2 for the xbox 360 and now it isn't showing up in my xbox one or 360 games, this exact same problem even happened to my brother... Discussion in 'XBoX Games and Apps' started by pheonix291, Aug 13, 2022.

  1. pheonix291
    pheonix291 Guest

    i bought a game and it is no longer showing up in my owned games


    in 2019 i bought portal 2 for the xbox 360 and now it isn't showing up in my xbox one or 360 games, this exact same problem even happened to my brother with the first assassins creed game

    :)
     
    pheonix291, Aug 13, 2022
    #1
  2. Georges C. Win User

    i bought a game and it is no longer showing up in my owned games

    Hello again, if the game does not appear on any account you have, make sure you did not share account at the time I play Portal 2 from another account, because even if a game is refunded the registration stays in the account.
  3. Georges C. Win User

    i bought a game and it is no longer showing up in my owned games

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community

    Hello Pheonix291, there are two ways you can check the game on your account, the first is through the Microsoft account management site.

    Click the link below and log in with the same account you purchased the game and go to your Purchase History, and select to view all digital purchases.

    The second way would be on your Xbox One, being signed in with your account and doing a search in the store and make sure it shows up for you.
  4. pheonix291 Win User

    i bought a game and it is no longer showing up in my owned games

    i have looked at both of these ways but nothing seems to appear about the game
  5. pheonix291 Win User

    i bought a game and it is no longer showing up in my owned games

    i have checked all of these things and nothing seems to change
  6. Georges C. Win User

    i bought a game and it is no longer showing up in my owned games

    Hello again, if you actually purchased the game in your account, make sure it hasn't been returned or refunded, there's a filter for it in your purchase history, and also if the game wasn't purchased on another account.
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i bought a game and it is no longer showing up in my owned games

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