I bought a digital gift card for XBox from Amazon by mistake. Amazon won’t refund it, they...

I just wanted to ask if i buy a gift card for say i.e amazon can i top up mu xbox account or not only ask as it makes sense £10 amazon is the same as £10 xbox money wise.

So i use a £10 gift card top up on amazon then i use that to buy another £10 gift card that you redeem the same to topup £10 on xbox i know i bought a amazon card but they both are 25 character digital top up code you know £10 amazon is the same as £10 xbox😕

It is not possible to transfer any assets between Xbox accounts. If you purchase a code from a third-party retailer like Amazon, it is not refundable. Microsoft can only refund purchases that fall within the refund guidelines that are made on their internal store system you find on the console

If I can make a recommendation in the future, you can purchase an Xbox gift card from Amazon, including using an Amazon gift card, that way your purchase would enjoy refund protections

The £10 must be either on a card that says "Xbox Gift Card £10" or you must purchase an Xbox digital gift card code on Amazon for £10 that you redeem here:
https://redeem.microsoft.com/enter

You can't redeem Amazon gift cards or currency in Amazon accounts for currency in your Microsoft/Xbox account - you must buy an Xbox Gift Card (or code) with that money on it.

did you buy a digital code or did you buy a physical card from Amazon? If you bought a physical card please check that you did not buy it from a third-party seller and purchased it directly from Amazon.

You'll have to contact their customer service for problems with their gift cards, all gift cards are distributed by third-party or are responsible for making sure working codes get out just as if you bought a game from Best Buy you would return it to them and not Microsoft

Okay, so i would just like to say i bought a gift card from amazon because buying it straight from microsoft wasn't working and i found the amazon order