I bought a customization pack on the 360 that I cant use on the Xbox One

Discus and support I bought a customization pack on the 360 that I cant use on the Xbox One in XBoX Games and Apps to solve the problem; Hey, so I got the steampunk exo pack on the 360, and now that I switched over to the xbox one I cant use it. I downloaded it for "free" over the xbox... Discussion in 'XBoX Games and Apps' started by Hound vanDoorn, Jan 7, 2015.

  1. Hound vanDoorn
    Hound vanDoorn Guest

    I bought a customization pack on the 360 that I cant use on the Xbox One


    Hey, so I got the steampunk exo pack on the 360, and now that I switched over to the xbox one I cant use it. I downloaded it for "free" over the xbox one dashboard -as it should be- but when I try to select it, it takes me back to the store and when I try
    to get it again at the store It says that I already have so I'm lost here

    :)
     
    Hound vanDoorn, Jan 7, 2015
    #1
  2. viper729
    viper729 Guest
    Purchased Add-ons not transferring

    I have COD:Ghost for both the 360 and the Xbox One...I made a few purchases on the Xbox one that are not reflecting on the 360. I purchased customization packs on the Xbox one but can't access them on the 360. Does anyone else have this issue? How can I
    fix this?
     
    viper729, Jan 7, 2015
    #2
  3. GinoGenero
    GinoGenero Guest
    advanced warfare season pass

    gamer tag i have bought the season pass on xbox one ... my son has a xbox 360 and also has advanced warfare if i had bought the season pass one the 360 i would be able to play on both xbox 360 and xbox one , but because i bought the season pass
    on the xbox one it cant go the other way so in other words if i bought the game pass on 360 i could use it on both console but now i own the season pass on the xbox one i cant get access to the content on the 360 activision refuse to help saying contact microsoft
    and microsoft are tellig me they cant do it and to contact activision ...
     
    GinoGenero, Jan 7, 2015
    #3
  4. reallife916 Win User

    MICROSOFT FIX IT!

    i cant play games i already bought on xbox 360 on my xbox one your *** the customer atleast buy me dinner. i thought this was america
  5. DesignedParty2 Win User

    Purchased content but did not receive

    i bought a pack porsche the 7. 9 .2015 but i have not received the downloadable content. i have the confirmation purchase in my account but i cant use this pack in my xbox one
  6. EXQUIZZICA Win User

    Minecraft Xbox One/360 Owned texture packs not downloadable in Bedrock? Have to repurchase?

    I bought and downloaded most of the Texture/MashUp packs on the Xbox 360, and have used them many times on the Xbox One. I bought a few on the One edition.

    However, I cannot use ANY of the packs I bought and downloaded on the Better Together (what I called Bedrock) edition without repurchasing them.

    My son has confirmed that he was able to redownload all available texture packs he bought on the 360 and One editions on the Better Together edition, WITHOUT repurchasing them.

    I’d like to be able to use them again, without repurchasing them like my son was able to.
  7. damage22391 Win User

    DLC PACKS FOR ADVANCED WARFARE

    I bought the champion pack on my xbox 360 for AW and have my account on my xbox one and installed the pack on my xbox one but it wont show spent 3.99 plus tax for it. I want the pack and be able to use it or get my MONEY back..... Hopfully
  8. Truly Gears Win User

    My Undead Nightmare Collection Dlc is gone.

    The undead nightmare pack is diffrent then the undead nightmare collection. the undead nightmare collection comes with three dlc pack build into one pack. i cant redownload the pack i bought.
Thema:

I bought a customization pack on the 360 that I cant use on the Xbox One

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