I bought a complement of a game that I do not have

CaptTouche · Feb 7, 2019

Code:
I bought a complement of a game that I do not have, there is still a way to get reimbursed
:)

XBF Leslie D

Hi there!

In regards to reversing the payment, you would need to submit a refund request.

Click here to complete a Refund Request Webform,

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of the status of your request.

If you have questions about the process or have not heard anything within 48 hours please reply to the confirmation email sent to you.
Our dedicated team is ready to assist you.

aaronruiz salcines

It says that I don't need to download it (that is already in the game) but when I enter into the game, it asks me if I want to buy the pack of complements(I bought the premium edition)

MyMamaThankYou

The problem was that I did not install the full game.

I installed and now I can uninstall the complements.

I think that should have a warning when installing complements without having the main/full game, or not allowing this as you lose disk space.

Thank you all

Alaxsz

Hey hello!!

thank you for answer my issue

you now I still have this issue, I verified and all who bought this complement has the same issue that I have, there's a way I can receive a refund for this item ?

BizarroMantis

Do you really think you're going to get a complement from someone like me? Since when have I been nice?

I bought a complement of a game that I do not have