I bought 400 robux

Hello, thanks for replying! Yes, my 400 robux purchase was not added to my roblox account that had the email that I purchased it in verified, The robux purchase as well had gone through.

Hi there! I'm more than happy to help you!

Thank you very much for reaching out to us. No worries, let me help you sort this out.

I just want to clarify, you found out that your recent 400 Robux purchase was not added to your Roblox/Xbox account, Is that correct?

If yes, kindly confirm if the purchase was successful by signing your account to account.microsoft.com > then go to Payment and Billing > then Order History. From there, check if you can see the 400 Robux transaction.

Please take your time and let me know the results once you're done.

Best Regards,
Darhyl

Hi ABDELLAH-EL, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

In this situation, the best course of action is to contact Support.

Please, look for the purchase in your Transaction History.

Sign in here: https://account.microsoft.com/billing/orders?period=AllTime&type=All

Then, copy the order number and contact Xbox Support.

Please enter this link: https://support.microsoft.com/home/contact

Then, follow these steps:

Type in your query: "Agent"

Click on Get Help.

Scroll down the page and click on Contact Support.

Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

Select "Chat with a support agent in your web browser" > Confirm > Start Chat.

I hope this helps.

I bought a roblox add-on (400 robux) thanks to microsoft rewards, i recieved the email of the payment but didn't get any code (giftcard code i suppose) so i can't reedem it. What should I do?

Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

You need to buy them:

https://www.xbox.com/games/store/400-robux-para...