I bought 1,700 robux, where's my code?

Yes that's right

Sincerely, Fernando

Hello, is the roblox app from the Xbox Home menu mean the Roblox app from the Xbox app?
and what do you mean by "Log into the account where the Robux was purchased or earned"

My name is Fernando I'm an independent consultant, I'm happy to help.

Open the Roblox app from the Xbox Home menu. Log into the account where the Robux was purchased or earned. Once you're in the Roblox home menu, go to the Robux menu. You can see your Robux balance next to My Balance in the bottom left corner.

I hope I helped and see you soon.

Hi, my name is Annanda, thank you for your question and for reaching out.

The first step would be to check on your Order history if the purchase appears:

https://account.microsoft.com/billing/orders/

If the purchase appears normally, you may first contact Roblox Support:

https://www.roblox.com/support

If they ask you to contact Xbox Support directly, follow this link:

https://support.xbox.com/contact-us/

I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

Best Regards, Annanda.

Hi there! This is Virginia O.

I understand that you want to redeem your Robux code.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

If you have the 25-character Robux code, please redeem it here:

https://redeem.microsoft.com

Before redeeming the code, kindly make sure that you are signed into the correct account where you want to use Robux.

Thank you for your cooperation and have a great day!