I believe my minecraft account got hacked.

We are experiencing a similar situation. We purchased two Minecraft Java Editions and migrated both accounts to Microsoft. A few weeks ago, the Java Edition disappeared from one account, while it remains on the other. We're receiving no support from Microsoft.

It's like talking into a void.

Like I said I tried this link https://account.live.com/acsr and its useless. It said that I don't have enough information about this account that I can return it so I just lost an account that is 9 years old

Hi Chandra W, my name is Courtney and I would be happy to help.

I'm sorry to hear that someone stole your account. I know how frustrating it can be when this happens. Let's say that the only alternative you have at this moment is to send the account recovery form (If your information was deleted there is nothing to do unfortunately), I have also been through this situation, so I can give you some recommendations:

The first thing is to enter information that the account has, in case a phone number or card has been deleted, you should simply omit that information and not add it to the form. That said, you can enter the following link:

https://account.live.com/acsr

Please note that Support cannot help recover accounts, but in that case, if you want to contact them and talk in a live chat for more detailed information, you can access the following link.

Support: https://support.xbox.com/contact-us/

Please note that this is a Microsoft public forum, where we are gamers like you trying to guide/help other gamers solve basic problems they are having, this means we are not Microsoft employees.

Information source (Credits): https://answers.microsoft.com/thread/50d0d753-c765-4478-933f-8e005c780dd0

I hope this information has been useful to you.

Best regards,
Courtney.

I did not understand, my friend. Your hacked account had Minecraft Java. Then, after it got hacked, you created another account and was given Minecraft for Windows? Microsoft or Mojang gave you Minecraft for Windows or how this happened?

this link should help you recover and protect your account https://support.xbox.com/en-US/my-account/security/compromised-account-solution

hope this helps