I asked for a refund, got it but the items I bought with the money that I refund were still...

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

We just need to wait because it will now depend with the game support on when the items will be removed.

Hello there you can have all the money refunded by going to



xbox.com/refund

as long as it’s not past 14 days after all the items were bought

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

I'm sorry to hear you're experiencing this issue. Just to confirm, did you request a refund for the game? If so, kindly check your transaction history at https://account.microsoft.com/billing/orders. If the transaction is already showing as "Refunded", it may take 5-7 business days for the funds to reflect in your bank account. However, this timeframe may vary depending on your bank's policies, so please check your bank account from time to time.

my plan was to go and buy it again but if i dont get my money back i spent to buy the game i'm not going to try it again otherwise i'm down 60 euro for the game

If you bought Minecraft and then needed to buy it again the next morning even though you didn't log off the account you were using, it's possible that there was an issue with the purchase or with your account. Kindly try the following.

1. Check your purchase history in the Microsoft Store to make sure that the purchase went through successfully. You can do this by signing in at https://account.microsoft.com/billing/orders.

2. Verify that you are signed in to the correct account and that your account has the correct permissions to play Minecraft. You can check your account settings by going to "Settings" > "Accounts" in the Microsoft Store.

3. Contact support: If none of these steps resolve the issue, you may want to contact Microsoft support for further assistance.