I am very unhappy that the Xbox ones dashboard is a complete mess, similar to that of a...

Hello J.Otten,

Thanks for reaching out to the forums. We see you have questions on a refund denial. Unfortunately, no one here on the forums can answer as to why it was denied directly. There are many different factors when looking at refunds. The biggest one is if you
have had any refunds in the past. As there is nothing we can do here on the forums, I will be locking this thread.

Thanks,

Brad

Hey there SorryImSoAce,

Sorry to hear the update happened while you we're playing the game. Forced updates tend to happen when the console or game hasn't been updated before it's required to do so. To clarify, ARK is in a Game Preview state and is prone to updates on a regular
basis. It's also common for you to see updates often if you are in the Xbox One Preview program.

One way to alleviate updates so that they're more seamless is to have the console in an Instant On mode and allow for Auto Updates. This page will show you the different Power Modes and how to turn those features on.

Power Modes on Xbox One

You can also manually check for updates by going to Settings > System > Console info & updates. If an update is available for the console, you'll see the option to update there. You'll also want to reach out to the ARK support team for more support since
the game is in a preview state. They'll have the best information on any updates for the game as well.

Hope that helps, please feel free to create another thread if you have any other support related issues!

yes that is the matter at hand. and i am unhappy with how the lied to us all day about this matter. I am going as far as to demand a season pass for the mess they put us through.

sticktwiddlers.com/.../unhappy-xbox-gamers-find-out-how-to-block-dashboard-ads

Not quite sure what you are trying to say here but it sounds to me like you are either trying to remove your credit card from your account or turn off auto-renew. If it is the credit card then it might be giving you a problem because you owe money for auto-renew.
If it's the auto-renew giving you a problem it could be the same thing as the credit card issue if you are too far behind on renew payments or you may be using a web browser that doesn't play well with the website. Only way to really know is to try a different
web browser than the one you use and try it again, if it still gives you issues then you will have to call support and ask them to look into your billing and see if you owe money.