I am unable to switch Microsoft accounts on the Microsoft store app and Xbox app

Discus and support I am unable to switch Microsoft accounts on the Microsoft store app and Xbox app in XBoX Accessibility to solve the problem; My issue started last night when I was trying to sign in to my alternative Microsoft account. I would be able to sign out of my main account normally,... Discussion in 'XBoX Accessibility' started by Phoenix Dixon, Dec 10, 2022.

  1. I am unable to switch Microsoft accounts on the Microsoft store app and Xbox app


    My issue started last night when I was trying to sign in to my alternative Microsoft account. I would be able to sign out of my main account normally, but when it came to signing in: the issues began to occur. Microsoft store app: Whenever I sign out and try to sign in again, I am met with nothing; I click on the sign in button, but nothing except the Microsoft account login pop-up appears (the pop-up disappears in less than half a second). It is a similar issue in the Xbox app where if I try to click the "switch accounts" button: that same pop up appears for just as little time. I have attempted resetting and repairing all Xbox related apps and the Microsoft store--- it has not worked. I have also tried to login to the account I wish to use on two separate browsers, which works, but it does not reflect back onto the apps themselves. The pop-up disappears too quickly for me to provide a screenshot, but it is a small, rectangular shaped white box that appears in the middle of my screen when attempting to login to a different Microsoft account. Oddly, this has allowed me to download one of the games I own on the other account. For example, I downloaded the Minecraft launcher on a browser then logged into the only account I could (my main), then I was able to install both editions of Minecraft which I own on my other account, not this one.

    :)
     
    Phoenix Dixon, Dec 10, 2022
    #1
  2. Phoenix Dixon Win User

    I am unable to switch Microsoft accounts on the Microsoft store app and Xbox app

    Thank you once again for your assistance, but the problem has still not been resolved after doing what you advised.
  3. EWB Shifty Win User

    I am unable to switch Microsoft accounts on the Microsoft store app and Xbox app

    I tried this about 2 hours ago and found success finally. Everything was red and said it failed but it worked I guess. I made sure to have everything closed before I ran it.

    1-Right-click on Start.
    2-Click on Windows Terminal(admin)
    3-Copy and paste:
    Get-AppXPackage -allusers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    and press ENTER.
    4-Reboot PC
  4. Phoenix Dixon Win User

    I am unable to switch Microsoft accounts on the Microsoft store app and Xbox app

    No, I haven’t. I completely agree on how frustrating this issue is. I’ve done everything I can think of and nothing works.
  5. Phoenix Dixon Win User

    I am unable to switch Microsoft accounts on the Microsoft store app and Xbox app

    I did a full system update along with making sure all my apps were up to date—- nothing. Also, I already had the Xbox companion app. I appreciate your help, but the same issue is persisting.
  6. Phoenix Dixon Win User

    I am unable to switch Microsoft accounts on the Microsoft store app and Xbox app

    Thank you so much! I’m able to access my other account via the store now; you’re a real lifesaver.

    Have a great day.
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I am unable to switch Microsoft accounts on the Microsoft store app and Xbox app

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