I am unable to do the Korean age verification while I migrate my Mojang account to Microsoft.

Discus and support I am unable to do the Korean age verification while I migrate my Mojang account to Microsoft. in XBoX Accessibility to solve the problem; I purchased Minecraft through a Mojang account I created while I lived in South Korea. Now I am studying abroad in the U.S and want to play Minecraft... Discussion in 'XBoX Accessibility' started by Seonjong Yoo, Oct 6, 2022.

  1. Seonjong Yoo
    Seonjong Yoo Guest

    I am unable to do the Korean age verification while I migrate my Mojang account to Microsoft.


    I purchased Minecraft through a Mojang account I created while I lived in South Korea.

    Now I am studying abroad in the U.S and want to play Minecraft so I need to migrate my Mojang account to a Microsoft account.

    After I migrate my Mojang account it shows that I need to do a Korean age verification process to continue.

    But because I am residing in the U.S I am unable to do that process due to not having a Korean mobile number.

    Even though I changed my account region on both of my Microsoft and Xbox accounts it still shows that I have to do this process.

    Currently I am unable to play Minecraft due to this "inconvenience" and would hope this issue get fixed because I HAVE PURCHASED THE GAME.

    How can I get through this issue?

    :)
     
    Seonjong Yoo, Oct 6, 2022
    #1
  2. Georges C. Win User

    I am unable to do the Korean age verification while I migrate my Mojang account to Microsoft.

    "This support request can only be handled in English"

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Seonjong, you have already tried to add and your account a verification email in your security information.

    In microsoft system security information options allows you to add phone numbers and secondary emails for this type of verification.

    Microsoft account security info & verification codes

    https://support.microsoft.com/en-us/account-bil...
  3. Ambur Pen Win User

    I am unable to do the Korean age verification while I migrate my Mojang account to Microsoft.

  4. Benno Lee Win User

    Minecraft Account

    I'm experiencing the same problem. I'm aware I'm well past the migration deadline and I understand my Mojang account can't be recovered, but I received an email from Mojang stating: "While you’ve missed the chance to migrate your Mojang account, we still want you to retain access to the game. By completing the verification process linked below in the next 90 days, we can provide you new copies of Minecraft: Java & Bedrock Edition."

    I'm unable to access a new copy of the game by using my Mojang information.
  5. SamanthaWatkins Win User

    How do I recover the email for my account if I'm not signed in?

    Hi,

    As I stated in the question, I am not logged into this email and therefore cannot access any emails on it. I do have access to the email with the verification code which I used to migrate my account but this does not list the email I migrated to. Is there any way I can contact someone from Microsoft to get my account back? I have plenty of information to prove I own the account (Transaction ID from when I bought Minecraft, my password for the Mojang and Microsoft account, email for the Mojang account etc)

    Thanks!
  6. AlmanzaStanley Win User

    Minecraft

    I recently migrated my minecraft from a mojang account to a Microsoft account. I followed all the steps that it told me to. Now I am unable to log into mincraft. Why is that? All I wanted to do was play the game now i can't login. I reached out to mojang but they refuse to help me
Thema:

I am unable to do the Korean age verification while I migrate my Mojang account to Microsoft.

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