I am unable to delete or upload new clips to the network

Hi,Kaylee ! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Just as a heads up, we are currently receiving multiple reports regarding this particular suscription issue, however, no official announcements have been made by Microsoft .In the meantime we can just perform troubleshooting steps.

Let´s first try a simple power cycle

Power Cycle:

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

2.Unplug your console

3. Wait for 5 minutes, then plug and turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

If that does not work try changing your DNS manually

Open the guide by pressing the Xbox button on your controller.

Select Profile & system > Settings > General > Network settings.

Select Advanced settings from the Network screen options.

Select DNS settings.

Select Manual.

Enter 8.8.8.8

Same issues. So I tried to delete a clip in the app and it said it was unable to. I deleted it from the network with the Xbox one and it deleted. I also deleted a clip from the console hard drive along with several screenshots and that works with no issues.

Sometimes when viewing clips on the network it shows old clips that I've already deleted, but they aren't veiwable. Switching between everything and game clips in manage captures makes them disappear.

This does not happen when I delete clips or screenshots directly from the Xbox one hard drive.

I checked network settings and it says NAT type: Open and all services available.

Still can't delete or upload screenshots at all, only clips.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

According to Xbox support:

"Any game clip or screenshot uploaded to the Xbox network that gets no views in 30 days will be deleted. Viewing it yourself counts as a view and saves a capture from deletion."

It would be best to view your clips, also, for game clips that aren't uploaded to the Xbox network if ever you reset your console they will be removed or deleted as well so make sure to upload them to the Xbox network.

Make sure to check this link, Karlton: https://support.xbox.com/en-US/help/games-apps/...

I am having the same issue. A while ago Microsoft implemented a new policy where screenshots and game clips that are uploaded to the Xbox Network (previously called Xbox Live) will automatically be deleted after 90 days. However, I don't believe that they should delete themselves off the Xbox's local storage as well.

Upload Studio seems to have been broken for about 2 weeks now, I am unable to upload a clip of any kind thru the Upload Studio, I have to upload them thru my clip manager.