I am unable to contact xbox support in India

Someone please let me know how to reach xbox one x india customer care

Customer service is very poor

I have tried many days but unable to reach their support team

I need help asap

Hi Saketh,

Thanks for reaching out to the forums. We understand you have a couple issues. With the console not turning on you can try the

troubleshoot a blank screen. For reaching support here is a guide to request a call regarding the warranty. We recommend to keep trying support, as there are many changes in place due to the recent world circumstances.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.

Brad

Thanks for the quick reply but i unable to request call back as per your instructions

It says request a call is not available for the following issue

i am posting the screen shot as well

And i have also tried all troubleshooting options about my xbox one x not turning on and nothing helped

Hi AadyantSood, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Are you trying to purchase it from the Xbox console?

Is your account also from India? India is supported.

If you are purchasing it via PC, please, contact Activision Support:

https://battle.net/support/en/help

Hello DeepuCherian,

My name is Autumn and I am an Independent advisor. I am here to help you in regards to your concerns. I understand how frustrating this can be.

If you are an Xbox Pass Subscriber from India,

Hayabusa, a Microsoft Employee, provides a possible solution to your problem.

"We recently began processing our transactions outside of India and this does require that your payment instrument either be an international credit card, or have international transaction enabled. Please contact your bank to set this up and then complete your purchase.

The new Reserve Bank of India directives are preventing Microsoft to store debit/credit card information"

URGENT: Unable to pay Game Pass subscription, may affect all India users

https://answers.microsoft.com/en-us/xbox/forum/...

Autumn