I am unable to access the privacy settings.

Discus and support I am unable to access the privacy settings. in XBoX Games and Apps to solve the problem; I am using the xbox game pass on pc, and while trying to access certain games on xcloud (Fortnite), I get the following error: Can't do this because... Discussion in 'XBoX Games and Apps' started by Shishir Shrestha1, Apr 23, 2023.

  1. I am unable to access the privacy settings.


    I am using the xbox game pass on pc, and while trying to access certain games on xcloud (Fortnite), I get the following error:

    Can't do this because of how your account is set up. Either enter your pin or authorize using your microsoft account.

    I tried to check the settings, but when trying to access the privacy settings, it opens a web page, but it doesn't load. Instead I get the following error:

    An error occurred while processing your request.

    Reference #30.8c8f7b5c.1682189853.bc66161

    :)
     
    Shishir Shrestha1, Apr 23, 2023
    #1
  2. Francia J. Win User

    I am unable to access the privacy settings.

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    Just a friendly reminder though that there are multiple reports in regards to the same issue, I myself am experiencing it. This can be an intermittent issue however, there are no official announcements yet from Microsoft which means that we may just need to wait for now for you to access the account and privacy settings.

    But once you were able to access it, make sure that these settings are set to "allow" or "everyone":

    * You can see and upload community creations

    * You can communicate outside of Xbox Live with voice & text

    * Others can communicate with voice, text, or invites

    * You can play with people outside of Xbox Live

    * You can create and join clubs

    * You can join multiplayer games

    Make sure to hit “submit” when you made any changes.
  3. Jasper Sneddon Win User

    I can only hear my friends in xbox games (pc)

  4. WilliamVan Arsdale Win User

    Unable to play Minecraft Multiplayer

    I am sad to say, this is not the case. I went to do that, and go to my privacy settings and for Xbox One/Windows 10 privacy settings and it still said.
    We were unable to load your settings at this time. Please try again later.
    I still am unable to change this to let me set these options.
  5. Mister Cerb Win User

    Unable to access Account and Privacy settings

    Hey there Mattakuz!

    I'm sorry to hear you're having issues with your account. Luckily, this is normally a pretty simple fix.

    The best solution to this is to use the
    Contact Us
    page to set up a support call so you can speak with a billing specialist. They'll be able to look at your account and determine what needs to be done to remove the suspension.

    I hope that helps! ^_^
  6. Karch V Amadeo Win User

    I am unable to use the access to content tab in privacy settings on xbox one

    One of two things.

    1: Your account is set to child like settings. This can be fixed by changing the settings from the preferences menu. Press menu -> Go to settings -> Go to preferences etc...

    2: Your internet connection isn't fully stable and is set to restricted. This can be fixed by either changing it manually or securing your connection.

    Honestly, its late and I don't really feel like responding properly to this post but seeing as how no one has helped you...meh.. Also, wrong section for support of this nature.
Thema:

I am unable to access the privacy settings.

Loading...
  1. I am unable to access the privacy settings. - Similar Threads - unable access privacy

  2. Unable to find “ease of access” tab on xbox series s after console update

    in XBoX on Consoles
    Unable to find “ease of access” tab on xbox series s after console update: My xbox series s controller is too sensitive after the last update. I’ve tried to follow the instructions to change the sensitivity, but I cannot find the “ease of access” tab. I’ve tried updating...
  3. Unable to access Horizon Life for Forza Horizon 5

    in XBoX Games and Apps
    Unable to access Horizon Life for Forza Horizon 5: Alright noted. Read Reddit forums happen to find that a lot of players are unable to access the Horizon Life. I did try all the methods that I could ever think of to reinstate the connection to...
  4. Unable to access purchased games on Xbox One X

    in XBoX Accessibility
    Unable to access purchased games on Xbox One X: I cannot access my purchased games on the Xbox One X. I also cannot use Game Pass Ultimate on my PC. I have already gone through the live chat with someone and they mentioned to post here as they...
  5. Unable to access Xbox Live Gold games even though I have game pass

    in XBoX Games and Apps
    Unable to access Xbox Live Gold games even though I have game pass: So back when I had Xbox Live Gold I got The Division as a Gold game, and I recently decided to play it again. However whenever I go to open the game it says I need to renew my Xbox Subscription...
  6. I am unable to access gta 5 online

    in XBoX Games and Apps
    I am unable to access gta 5 online: I have an issue with gta 5 online. Whenever I go to play gta online my xbox tells me I have to buy the game pass to play it. I have the entire game purchased digitally and I am able to play the...
  7. Unable to access lifelong account, still get emails for it

    in XBoX Accessibility
    Unable to access lifelong account, still get emails for it: Hello, I have used the same account since I was a kid for Xbox. All of my achievements, sleepless nights, tears, sweat, blood, and money have gone into it. Context aside, it was stolen. I had...
  8. Unable to access Minecraft Multiplayer

    in XBoX Accessibility
    Unable to access Minecraft Multiplayer: I have recently bought Minecraft on a personal account and am unable to access multiplayer. I have tried to go on my account privacy settings but it shows that I cannot access it and the likely...
  9. Unable to sign in to my account, no access to email for 2FA and old number on account

    in XBoX Accessibility
    Unable to sign in to my account, no access to email for 2FA and old number on account: Hi, I pay £28.99 a month for my Xbox on a 2 year plan and it comes with Ultimate Pass. I'm unable to sign in because I my son kept putting the password in wrong and he has locked all of my...
  10. Unable to access any page with sensitive information

    in XBoX Accessibility
    Unable to access any page with sensitive information: For some weird reason I'm unable to access any page with sensitive information. I've tried using different log-in methods and tried them on Microsoft Edge, Firefox and Internet Explorer and even...