I am trying to request a callback, but the virtual agent is unresponsive.

Discus and support I am trying to request a callback, but the virtual agent is unresponsive. in XBoX on Windows to solve the problem; when I select the callback option, or use microsoft virtual agent in general, there is no initial message from the agent and I cannot select the box to... Discussion in 'XBoX on Windows' started by JD Rabine, Mar 19, 2023.

  1. JD Rabine
    JD Rabine Guest

    I am trying to request a callback, but the virtual agent is unresponsive.


    when I select the callback option, or use microsoft virtual agent in general, there is no initial message from the agent and I cannot select the box to type anything. Issue is persistent in chrome and in firefox.

    :)
     
    JD Rabine, Mar 19, 2023
    #1
  2. Georges C. Win User

    I am trying to request a callback, but the virtual agent is unresponsive.

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Jd, I'm sorry you are having difficulties contacting Xbox support, however try to follow the steps below to contact Xbox support via chat.

    Go to: https://support.xbox.com/en-US/contact-us/

    See the bottom left part of the page and make sure that the page has the correct region that you are in (ex: United States - English for USA)

    If not, click on it then select the correct region that you are in.

    Check and confirm that you are within the available time of support under Contact times.

    Click Contact us

    Select the drop-down menu options that will match your concern.

    On the page, see the provided support articles that may help you with your concern. Click See contact options if further assistance is needed.

    On the next page, select either Chat online or Request a call option then follow or enter the needed details.
  3. Rodrigo Oliver Win User

    payment option adding card does not accept cvv code

  4. Rodrigo Oliver Win User

    Hey i just bought a new gpu and it came with an xbox game pass code but when i put the code in it says the code must be 25 characters long

  5. Rodrigo Oliver Win User

    Never received xbox

    Hi Gerry, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I truly am sorry to hear that.

    I kindly ask you to speak with the Microsoft Staff.

    Please enter this link:

    https://support.microsoft.com/contactus

    You can request a callback or try the Virtual Agent.

    Enter the Virtual Agent and type "Chat With an Agent".

    https://vsa.services.microsoft.com/v1.0/

    I hope this helps.
  6. Rodrigo Oliver Win User

    PUR-TransactionNotAllowed

Thema:

I am trying to request a callback, but the virtual agent is unresponsive.

Loading...

  1. I am trying to request a callback, but the virtual agent is unresponsive. - Similar Threads - trying request callback

  2. i requested a refund of dark souls 1 because it was not opening no matter what i tried and...

    in XBoX on Windows
    i requested a refund of dark souls 1 because it was not opening no matter what i tried and...: i can provide proof of this if needed in video form aaef1a84-9f48-4c12-8cc2-a6bd6c150470

  3. An unexpected error occurred. Please try your request again later. on roblocks gift code

    in XBoX on Windows
    An unexpected error occurred. Please try your request again later. on roblocks gift code: An unexpected error occurred. Please try your request again later. eea05149-ed93-4189-bc71-fccd07064838

  4. Does anyone know how to speak to support. I've been trying to request a call back for days...

    in XBoX Accessibility
    Does anyone know how to speak to support. I've been trying to request a call back for days...: Does anyone know a phone number for xbox support 26935c51-0ac1-4527-a7d9-63428c542009

  5. Locked out of hotmail, help? Tried requesting through microsoft, did not verify

    in XBoX Games and Apps
    Locked out of hotmail, help? Tried requesting through microsoft, did not verify: I am locked out of hotmail, my son tried to reset the xbox and I got kicked out of email. I cannot reset password as it has a non existing email address to send to and the phone number I have on...

  6. Problem when trying to send a repair request.

    in XBoX Accessibility
    Problem when trying to send a repair request.: Hello, I want to send my Xbox to warranty and when I enter my information the error appears that says "Something happened. Please try again later, if this problem persists, contact us"...

  7. Problem when trying to send a repair request.

    in XBoX Games and Apps
    Problem when trying to send a repair request.: Hello, Hello, I want to send my Xbox to warranty and when I enter my information the error appears that says "Something happened. Please try again later, if this problem persists, contact us"...

  8. Whenever I try to long in with my Xbox in the 2fa website it says unable to process request

    in XBoX Accessibility
    Whenever I try to long in with my Xbox in the 2fa website it says unable to process request: Whenever I try and sign in with my Xbox in the 2fa website for Fortnite it says unable to proceeds request my Xbox account a Xbox series s is linked with my gmail on my gmail I am over 18 years...

  9. "There are no service options available" message is shown when I tried to request for...

    in XBoX on Consoles
    "There are no service options available" message is shown when I tried to request for...: My Xbox series S is bought just 1 month ago from Amazon. The device is not working now. The light on the power button blinks for few seconds after turning the device ON. And it turns OFF after few...

  10. We’re unable to process your request for a call back. Please try again later. Can you...

    in XBoX Accessibility
    We’re unable to process your request for a call back. Please try again later. Can you...: Hi, Ive been trying to contact Xbox/microsoft about amending the start date of my warranty. The online agent directs me to enter details for a call back but the process always fails; very...