I am trying to request a callback, but the virtual agent is unresponsive.

Discus and support I am trying to request a callback, but the virtual agent is unresponsive. in XBoX on Windows to solve the problem; when I select the callback option, or use microsoft virtual agent in general, there is no initial message from the agent and I cannot select the box to... Discussion in 'XBoX on Windows' started by JD Rabine, Mar 19, 2023.

  1. JD Rabine
    JD Rabine Guest

    I am trying to request a callback, but the virtual agent is unresponsive.


    when I select the callback option, or use microsoft virtual agent in general, there is no initial message from the agent and I cannot select the box to type anything. Issue is persistent in chrome and in firefox.

    :)
     
    JD Rabine, Mar 19, 2023
    #1
  2. Georges C. Win User

    I am trying to request a callback, but the virtual agent is unresponsive.

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Jd, I'm sorry you are having difficulties contacting Xbox support, however try to follow the steps below to contact Xbox support via chat.

    Go to: https://support.xbox.com/en-US/contact-us/

    See the bottom left part of the page and make sure that the page has the correct region that you are in (ex: United States - English for USA)

    If not, click on it then select the correct region that you are in.

    Check and confirm that you are within the available time of support under Contact times.

    Click Contact us

    Select the drop-down menu options that will match your concern.

    On the page, see the provided support articles that may help you with your concern. Click See contact options if further assistance is needed.

    On the next page, select either Chat online or Request a call option then follow or enter the needed details.
  3. ZRX. Win User

    Microsoft Support team won't send replacement device over a month and there is no way to contact them

    Hi, which option should I choose? There are only three contact option: 1, request callback. 2, message a gamer. 3, virtual agent.

    Thanks
  4. RandyAU93 Win User

    Xbox account

    When you are prompted to speak to the virtual agent, decline it. You usually have to answer a few more questions before you get the options to request a callback or chat with a Microsoft employee. What options are you being given, aside from the virtual
    agent?
  5. Njal the Blue Win User

    Trial code not working

    Try Xbox support, there is no pay for support services.

    HTTPS://support.xbox.com/en-US/contact-us

    At virtual agent select see other options, pick a topic then select show contact options and request a callback.
  6. XBF Ezra G Win User

    I can’t buy a game in Microsoft store

    Hey L3gendary!

    You can contact support using the
    Contact Us
    portal to either speak to a virtual agent of request a callback to speak with an agent over the phone.

    I hope this helps!
Thema:

I am trying to request a callback, but the virtual agent is unresponsive.

Loading...
  1. I am trying to request a callback, but the virtual agent is unresponsive. - Similar Threads - trying request callback

  2. We’re unable to process your request for a call back. Please try again later.

    in XBoX Games and Apps
    We’re unable to process your request for a call back. Please try again later.: I purchased a DLC for a game in December. After a few days I found that the game was bugged and you couldn't complete the scenarios provided with the game that are what you buy the game for. The...
  3. Hello how do I talk to some in xbox I keep requesting a call back but just keeps saying try...

    in XBoX on Consoles
    Hello how do I talk to some in xbox I keep requesting a call back but just keeps saying try...: Hello i need help contacting some at xbox e07f1b32-24a2-42d2-815b-a88b1ce270c5
  4. Trying to request a repair service on XBox controller still in warranrty-Not letting me...

    in XBoX on Windows
    Trying to request a repair service on XBox controller still in warranrty-Not letting me...: I have registered this controller over 48 hours ago now, as I thought that was the issue. But I can't raise a service repair on this controller, that's still in warranty. I go through the stages...
  5. Requesting a controller repair gives me an error, tried for weeks

    in XBoX on Consoles
    Requesting a controller repair gives me an error, tried for weeks: Hi there, I go through the process for requesting a repair for my elite controllers that's broken within warranty. Everytime I get to the final stage of the request I get a picture of a melted...
  6. We are sorry, the page you requested cannot be found. Error Message while trying to log in...

    in XboX Insiders
    We are sorry, the page you requested cannot be found. Error Message while trying to log in...: Tried Edge and Chrome which i normaly use but when i try to log in this message pops up. i can still log in on the xbox app but the app itself doésnt run that well on my pc :/ submitted by...
  7. I am trying to request a call but whenever I enter my phone number it always says...

    in XBoX Accessibility
    I am trying to request a call but whenever I enter my phone number it always says...: [img] Help what do I do i've been trying for two days i need to get my acc back. e5ecdac8-4d94-4fcc-998a-e3f67abd2172
  8. Text is glitched when trying to submit a service request for my xbox.

    in XBoX on Consoles
    Text is glitched when trying to submit a service request for my xbox.: When on the 4th step to submit a request for device servicing the "Your device is no longer covered" subtext is broken and unreadable even after entering and exiting fullscreen and resizing the...
  9. Halo Infinite "The request is not supported." when trying to launch the game, Windows 10

    in XBoX Games and Apps
    Halo Infinite "The request is not supported." when trying to launch the game, Windows 10: I've been trying to get Halo Infinite to launch for the last little while, however, the game keeps spitting out this message: [img] I play Halo Infinite through Game Pass on a Windows 10 PC....
  10. I *tried* purchasing the xbox game pass but my request was denied due to store region not...

    in XBoX Games and Apps
    I *tried* purchasing the xbox game pass but my request was denied due to store region not...: I tried buying the Xbox game pass but my I couldn't due to store region and payment method being different and getting the following message "Change your Store region, The region in which your...