i am trying to connect my wireless xbox one s controller to my windows labtop, the problem...

I'm not sure why the computer is asking for a PIN. Try following the instructions in this link to connect your controller: https://support.xbox.com/en-US/xbox-on-windows/accessories/connect-xbox-one-controller-to-pc

I have an HP laptop that has HP simple pass on it.. this is setup to ask for a pin instead of my Microsoft account password.

The Windows Hello feature also allows the use of a pin instead of a password. It could be that you have something like this set up perhaps??

More info on Windows hello can be found at the link below

Sign in to your Microsoft account with Windows Hello or a security key

After extensive testing with a new Xbox One controller I recently purchased (This model:

www.xbox.com/.../lunar-white-wireless-controller ), it seems that I was not able to connect. The Microsoft Support page (

support.xbox.com/.../connect-xbox-one-controller-to-pc ) explains with images down the page that certain Xbox controllers have Bluetooth support while others do not. While my controllers does match the one with Support in the image, I have figured that
only the new Xbox One S controllers have Bluetooth support (Listed in description:

www.xbox.com/.../xbox-wireless-controller ), despite the image shown. The best way to connect non-Bluetooth controllers is to use the Windows wireless adapter (

www.xbox.com/.../windows-wireless-adapter ) the adapter has benefits over Bluetooth, like being able to use your headsets, or connect multiple controllers, while connection through Bluetooth only allows for one controller at a time.

Hi there MauBrd,

Thanks for reaching out. I'm sorry to hear about the issue with connecting the Xbox controller to Windows 10.

I recommend trying the following resource articles for Xbox One controllers connectivity to Windows 10:

• Troubleshoot your Xbox One wireless controller
• How to connect an Xbox One Wireless Controller to a Windows PC
• Accessories: Controllers

Try this out. Hope this helps.

Hello there,

Thank you for posting here on the Xbox forums. The Elite controller does not support Bluetooth. The only controllers that do are the base controllers from the Xbox one S and X consoles. You would have to use the

wireless adapter for windows in order to connect wirelessly.

More info can be found here :
How to connect an Xbox One Wireless Controller to a Windows PC

Hope this helps!