I am suddenly geting a "this app can't open" message when I try to start MSFS 2020

Hi, Richard. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the steps one at a time to resolve the issue.

Solution 1: Repair and reset the Gaming Services app, Xbox app, and Microsoft Store app.

Please go to Settings > Apps > Apps Features. Select Gaming Services, then click Advanced options. Click the repair button and reset button, do the same for the Xbox app and Microsoft Store app, try launching the game again using the Xbox app, and see if it works.

Solution 2: Uninstall and reinstall the Gaming Services App

Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

In Windows PowerShell, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

Restart your device and try to launch the game again and see if it works.

Solution 3: Try to uninstall and reinstall the game.

For reference, you can also try the rest of the steps from this link,

https://support.xbox.com/en-US/help/games-apps/...

When i start MSFS 2020 the blue bar appears, when it's half loaded, the game closes suddenly and goes to desktop no fault code.

Thank you for your reply! Unfortunatler none of the actions works. I uninstalled MSFS 2020 and even formatted the disc it was installed on.

The problem now is that both MSFS 2020 and Xbox Gameservices in Microsoft Store are marked with error and requires new download/ update which are also marked with error message as soon as I try to do anything.

No matter what ever I have tried so far ( Windows Store repair, Windows Store repair and components update, among others plus reinstalling Xbox app) I am still not able to install MSFS again.

Maybe the only solution is to reinstall Windows?

Hello mnsnownutt,

Thank for reaching out to us about your issue!

Can you verify that your device is up to date before we investigate?

I can also confirm this worked for me on PC. I downloaded the XBOX app via the store.

Then, in store, clicked the three dots.

Then "downloads and updates" and sure enough there was an update for MSFS 2020 1.19.9.0. This was 507.0MB.

I then started MSFS 2020 which went to its own install manager and showed me the "Standard Content" mandatory update which was 108.12MB. The total download, however, was 3.19GB.

I then downloaded all available updates in content manager.

Once all this was complete I quit to desktop and restarted MSFS 2020 without issue.

I think it's VERY strange to need to install the XBOX app for any updates to show in the PC's Microsoft store!!