I am struggling to access my sons (9yr old) windows/xbox account

Discus and support I am struggling to access my sons (9yr old) windows/xbox account in XBoX Accessibility to solve the problem; I have tried to reset the account but as he is 9 and hasn't logged onto anything else really we can not access the account, The password I have saved... Discussion in 'XBoX Accessibility' started by LisaKenny1, Jul 19, 2023.

  1. LisaKenny1
    LisaKenny1 Guest

    I am struggling to access my sons (9yr old) windows/xbox account


    I have tried to reset the account but as he is 9 and hasn't logged onto anything else really we can not access the account, The password I have saved is not working and my other son (14) helpfully (NOT) thought he could fix it and now the account is locked. I have tried the reset function but there isn't enough information, can someone please advise a contact email or something I can access so that he can get into his Minecraft account before I have to create a new and he has to start his profile all over again... Help... please!!

    :)
     
    LisaKenny1, Jul 19, 2023
    #1
  2. Janet_C Win User

    I am struggling to access my sons (9yr old) windows/xbox account

    Hello!

    I'm a Independent Advisor. I will be glad to help you.

    If the account has been blocked, try to send an unblock request through this link

    https://www.microsoft.com/concern/accountreinst...

    The only way to unblock the account is through this format

    Best regards
  3. CrashedManiac47 Win User

    Any Minecraft One news?

    Hi there

    Im new to this but my 9yr old son was convinced a xbox360mincraft update was happening today, is this true?

    Many thanks
  4. Bluntman1138 Win User

    Looking for friends for a 9yr old!

    [quote user="xKLPREPx99"]

    9yr old son... MW3 (supervised), CoD2:BOpps(supervised)....

    [/quote]

    /facepalm.
  5. willbehenna Win User

    microsoft flight simulator 2020

    thank you for your reply. all you needed to say was No it does not.

    please respect that some people have no knowledge of how tech works.

    my son who is 9yrs old asked the question!!!
  6. Silvia Camara-Roos Win User

    Account verification guidlines dont work

    Did you receive any guidance. I am affraod we are still struggling and the support is really not good. For 3months now my son is struggling with his account.
Thema:

I am struggling to access my sons (9yr old) windows/xbox account

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