I am not receiving/earning credits for my purchases anymore. Why?

I am looking for credits for the percentage of my purchases that I have made from before. It is nearly July and I have not received any credit for my purchases in May.

Hello HuntAD,

Since your purchases in May either did not qualify for MyVIP or were applied to another offer (Retro Rewards for Backwards compatible games and Games on Demand), they did not award MyVIP payback. This is mentioned in our FAQ:

What content on the Xbox Store is eligible for MyVIP?

Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar
items. In-game consumables, Xbox Live Gold memberships, subscriptions like EA Access and Xbox Game Pass, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.

and

What type of Rewards can I earn?

In addition to our special events and offers, there are two easy ways to earn Rewards Credits each month; by completing missions or special offers, or with a MyVIP Star Rank. To see current
missions, visit the MyMissions page. For more details, please see the Terms and Conditions. Don't forget to check back often to see what's new, as missions are updated frequently!

To learn more about your MyVIP Star Rank, which gives you a percentage back on what you buy in the Xbox Store, visit the MyRewards page. Once you have earned at least 1 Star, you'll start earning each month
based on your qualifying purchases from the previous month.

Please note: Xbox Live Rewards members may not earn Rewards Credits for multiple offers based on performing the same action. For example, your purchases made to complete a monthly mission won't also be eligible for MyVIP.

Regarding your June purchases, we have not yet calculated MyVIP payback for that month. Also from the FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending.

What offers are you looking for credits from?

Its the MyVip rewards points from May.

What offers are you looking for credits from?

Are there any specific offers you're looking for credits from? Achievements will only earn credits it they are part of a specific offer (like the current Dr. Rewards offer). Usually you have to purchase a game and then you unlock to option to earn credits
based on earning a number of achievements in that game.

Otherwise, there are no offers to receive credits just for earning achievements.

But I've gotten credits for achievements for this long, why did it just change all of a sudden? Do you just not get money anymore for getting achievements, because I have been getting them all this time.