I am not banned so why cant I log in?

Using/accessing someone else's account is against the ToU & a bannable offence.

As you have been accessing someone else's account we can not help.

the twitch account is banned so i cant log into so i cant disconnect it.

Hello,

Thank you for your reply.

I am using a personal account, which was specifically created for a Minecraft account. I recently attempted to log in again.

I am using Windows. I am unsure if a screenshot would be helpful, because it is in German.

Hello, Henri Glaser



Welcome to Microsoft Community.



I realize that you have encountered a problem with logging into your Microsoft account. I understand how you feel.



I know that you need help, but in order to more accurately address your question and avoid misunderstanding, we may ask you for more information.



1. Which account are you using to sign in? A personal account or a work/school account?



2. Where specifically are you trying to log in to your account?
For example:

• Are you trying to log in to the Office applications (Word, Excel, etc.)?
  
• Or are you trying to log in to a website through a web browser?
  

3. What device are you using? Windows/Mac/iPhone or iPad/Android?



4. Please attach a screenshot of the page when you tried to log in (showing the error message “password entered incorrectly too many times”).

To upload a picture, you can click this button in the reply box.







Please understand that our initial response may not always solve the problem immediately. I hope my reply will help you.



Best wishes,



Lucia Wu - MSFT | Microsoft Community Support Specialist

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello James, by your description you must have made many attempts to enter and the system blocked it for security.

What was the last message the system showed you?