I am not able to purchase ESO crowns. I checked with Bethesda/Zenimax and my account is in...

I have the EXACT same issue, been like this for years now. I raised tickets with eso support and they said to raise it with Microsoft xbox support.

I've ruled out everything bar my eso account, tried multiple xbox's on multiple isp's, clearing data, opening ports, the works. But like you, New eso account works.

The problem is, Zenimax/Bethesda are saying it's a Microsoft issue, Microsoft are saying it's a Zenimax/Bethesda issue, and nobody is acknowledging the issue and this is not helping

Quick question. How long have you been playing eso? I'm trying to see a correlation between the issue and what patch version eso was at around the time of First encountering.

The problem lies in the automatic renewel of the ESO Plus and the 1500 Crowns bonuse,

@MemphizUK buying Crowns in bundles would not generally give problems.

The reason why you need to contact Xbox Support for ESO Plus problems, is because of the subscription is with Microsoft directly, and not with Zenimax.

I read that Zenimax was publishing ESO because they do the MMOs which Bethesda does not, thus freeing Bethesda to work on the next great iteration of whatever.

Actually no. A parent/Subsidiary relationship does not mean the two companies are the same, they remain separate entities. Zenimax being Bethesda's parent company means that it holds majority stake in the Bethesda. Sure, Zenimax does hold power over Bethesda
because of it's controlling interest in Bethesda board of directors, but Zenimax's control only extend to what is voted on by the board. Assets owned by Bethesda remains Bethesda, It'll only change if Zenimax buys out Bethesda and merges with them, creating
one company.

.

Now with ESO, it is being developed under Zenimax's name not Bethesda. So it is Zenimax's developers that are well, developing it. Bethesda has no control over the developers because the developers are employees of Zenimax.

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Zenimax brought the license for a online multi-player Elder Scroll game from Bethesda - so I would say that as long as Zenimax holds that right, Bethesda probably does not have the legal right to create a co-op Elder Scroll game at all. the most they could
probably legally get away is a same-console split screen and I would even be surprised if that would be allowed.

^Actually, Bethesda didn't make ESO... That's an online series for the PC, made by Zenimax and has been brought to the X1 by them.

I liked the Fallout series myself, but my preference is for TES.