I am having a problem updating Dolby Access. It gives me the error 0x87e5002c. Can anyone...

Did anyone ever get an answer on this error? I am having the same problem. I double-checked my profile and account. Credit card number is updated and correct. Profile contact info is updated and correct. What next???

Thanks for any help you can give me. This is frustrating!!

Dis you set your audio settings to dolby atmos

"In the General settings, I am unable to switch the headset audio to the Dolby Atmos for Headphones." -As I stated here in the initial question, I am unable to select that setting. I get an error message, redirecting me
to the Dolby Access app.

i have a problem accessing the dashboard after the update to the new dashboard it is giving me and error 0x80070490 and i cant find the forum as well

Update:

I have now tried a 4K Blu-ray disk and can confirm that Dolby Atmos works with it. I used the AVR Key so HDR would go to my LG OLED TV and the Dolby Atmos Sound would go to my non-HDCP2.2 Marantz SR7009 Receiver. I now believe the problem is with the Dolby
Access App and not with the Xbox One X's operating system itself since the 4K Blu-ray would send its own Dolby Atmos track to the receiver bypassing the Dolby Access App. Where with Games and the Demo's in the Dolby Access App are using that App to process
the Dolby Atmos signal. Thus I believe it is a problem with the Dolby Access App, but i don't know how that ties into the operating system or how the Blu-ray player app integrates with the Xbox's operating system or bypasses it because of that pass-through
setting that lets the receiver process the Atmos Signal. Either way I have concluded there is nothing more I can do, it's definitely an issue with either the operating system or Dolby Access App having compatibility issues.

I am having the exact same issue. Any Atmos title on Netflix either gets stuck on 24 percent loading or gives me a

"tvq-pm-100(5.6.0)" error code. Uninstalling the Dolby access app and reinstalling i can get it to work for a couple days before i have to repeat the process. This has been going on for about a month and is becoming very frustrating. All non-atmos titles
work fine.