I am getting billed twice a month for spotify instead of once

Discus and support I am getting billed twice a month for spotify instead of once in XBoX Sales and Promo to solve the problem; I AM HAVE GETTING CHARGED 2 TIMES A MONTH SINCE JAN. AT LAST FOR MY SPOTIFY SUBSCRIPTION I WOULD LIKE FOR IT TO STOP AND MY MONEY REFUNDED THANK YOU... Discussion in 'XBoX Sales and Promo' started by Biggdaddy Phill, Oct 10, 2020.

  1. I am getting billed twice a month for spotify instead of once


    I AM HAVE GETTING CHARGED 2 TIMES A MONTH SINCE JAN. AT LAST FOR MY SPOTIFY SUBSCRIPTION I WOULD LIKE FOR IT TO STOP AND MY MONEY REFUNDED THANK YOU

    :)
     
    Biggdaddy Phill, Oct 10, 2020
    #1
  2. Smwutches Win User

    I am getting billed twice a month for spotify instead of once

    You'll need to contact Spotify.
  3. XBF Eladio M Win User

    I am getting billed twice a month for spotify instead of once

    Hey Phill

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are requesting a refund for a subscription you are being billed multiple times for.

    As stated by Xbox Forums MVP Ambassador and Moderator
    Smwutches
    , you would have to contact the help support of that platform.

    Unless you are seeing any charges for that subscription on your
    Order history
    , you would be unable to
    request a refund
    for something that was not purchased on the Microsoft platform. This is similar to how you can purchase subscriptions for other streaming services on the Xbox console, but since you are not being billed by Microsoft but another platform,
    we would be unable to assist you in purchase done for that service.

    As there is no further info that we can provide to you on this matter, we will now be locking this thread.

    If you have any other questions or concerns that differ from this matter, please, feel free to create a new thread and we will cater to you there.

    Thank you for being a part of the Xbox Family and we wish you a wonderful day!
  4. nicholasstoops Win User

    Modern warfare call of duty

    What do you mean the Xbox app instead ? I play this thing maybe twice a month or maybe once every 6 months when I have a little time.
  5. AlfredSmith7 Win User

    xbox game pass - Discord Nitro

    Oh, ok. I was hoping that it was for PC gampass too, thanks for the help! Little disappointing that its 3 months free trial, on the spotify premium instead of 3 months free.
  6. screamineagle35 Win User

    Billed twice for one game purchase

    I was billed twice for EA access so instead of just thirty dollars I was billed 60 dollars
Thema:

I am getting billed twice a month for spotify instead of once

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