I am getting $1.99 charges on my cash app and i don't have an Xbox account. What can i do ?

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with your unauthorized charges.

If you do not have any accounts with Xbox or Microsoft, your card might be at risk for fraudulent charges. For you to clear this, you would need to reach out with your bank so that you can stop any unwanted charges that will happen from Xbox. You can also dispute the other charges. Just make sure to file a case with the bank for this since you will not be able to have these charges reverse through Xbox if you do not have any account.

Thanks!

so what if I have Microsoft account but not an Xbox account. Your answer makes no sense. I can’t dispute a charge with a merchant as big as Microsoft without some special account. That is clearly wrong.

Hi, my name is Ezequiel and thank you for your question and for reaching out. Hello Matthew88888 how are you?

You need to contact your bank or card issuer to block online purchases made through Microsoft or Xbox.

You also have to ask for a refund, at least you can block the last payment.

Most likely, someone stole your credit card or got hold of your banking information.

I hope I have answered your question, if you have any further questions, please do not hesitate to contact me. Have a great afternoon.

With that price it sounds like a gamespass subscription. Maybe a free trial someone signed up to that wasnt cancelled?

If you have no microsoft accounts or emails at all just call them up and get them the check your card.

Good luck x

You will need to contact
Xbox Support directly for assistance with that.