I am a victim of fraud

Discus and support I am a victim of fraud in XBoX Accessibility to solve the problem; Someone has been using my card. I changed my bank card twice already and when I look up the charges it’s not even my account charging my card. I want... Discussion in 'XBoX Accessibility' started by YdM661, Feb 23, 2025.

  1. YdM661
    YdM661 Guest

    I am a victim of fraud


    Someone has been using my card. I changed my bank card twice already and when I look up the charges it’s not even my account charging my card. I want all my money back. I’ve been trying to get help for about two months now !!!

    :)
     
    YdM661, Feb 23, 2025
    #1
  2. ngocphi Win User

    Victim of Fraud?

    you dont call ms when your Xbox account is compromised you call xbox support

    Sorry I did call Xbox support......

    The first thing that you should have done was contact xbox support to let them know that your account was compromised so that they could do an investigation to determine that your account was compromised then they would have looked into it and if your account
    was compromised then they would have given you the refund for what was charged while your account was compromised when you went to your bank and said that it was fraud charges first Microsoft/xbox looks at that like you are trying to get an item for free and
    that is why your account was suspended for marketplace theft.
    this is true

    Going to.your bank to skip.the queue isn't the right way to.do things

    Sure it gets your money back instantly but it.looks bad when xbl pet looks at your refunds

    The correct proccess is ask for a compromised access case and wait while the account is locked for 2-3 weeks while.they investigate the proccess the refunds which is ,3-5 business days then the rest is upto your bank

    30-90.days depending on how long your bank processes international transactions if you don't live in the usa
  3. xtremeskater17 Win User

    Victim of Fraud?

    you dont call ms when your Xbox account is compromised you call xbox support
    Sorry I did call Xbox support......
  4. ngocphi Win User

    Victim of Fraud?

    you dont call ms when your Xbox account is compromised you call xbox support
  5. steeledwand7664 Win User

    Victim of Fraud?

    you dont call ms when your Xbox account is compromised you call xbox support

    Sorry I did call Xbox support......
    The first thing that you should have done was contact xbox support to let them know that your account was compromised so that they could do an investigation to determine that your account was compromised then they would have looked into it and if your account
    was compromised then they would have given you the refund for what was charged while your account was compromised when you went to your bank and said that it was fraud charges first Microsoft/xbox looks at that like you are trying to get an item for free and
    that is why your account was suspended for marketplace theft.
  6. UnweptPlanet028 Win User

    7th consecutive day with Service Alert for Xbox 360...??? I want my money back !!

    8th day... What about a class action lawsuit against Microsoft ? We are thousands of victims of which is obviously a FRAUD !
Thema:

I am a victim of fraud

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