I accidently redeemed a Xbox gift card on the wrong xbox account. How can I move it to the...

I redeemed my xbox gift card under wrong account. How can i get it to a different one?

Hello ,

Thank you for bringing this issue to our attention. We have an article entitled

Learn About Gift Cards and Prepaid Codes that states, "The funds in your Microsoft account can't be transferred after you redeem an Xbox on Microsoft Gift Card." The prepaid code needs to be redeemed on the account that intends to complete a purchase. The
best solution would be to redeem a new Xbox Gift Card on your son's account. The

Xbox Family Settings are where a parent account can allow the child account to complete a purchase. Once the intended purchase is completed, the parent can remove the ability for the child to complete any further purchases. Be sure to let us know the results!

Thanks, how do I get a refund for the gift card that is redeemed on the wrong account or is that money just wasted ?

Hi Charles,

Thank you for coming to the Xbox forums, I'd be happy to explain how Xbox Gift cards work.

Did you buy a pre-paid gift card from a retailer or local convenient store? Or did you buy a

digital code online?

With either method, you still need to redeem the code to your Microsoft Account, and you can do so in many different ways. Take a look at this guide "Redeem
a gift card or code to your Microsoft account" with steps on how to redeem your 100 dollar gift card.

I hope this helps!

I redeemed my xbox gift card under wrong account. How can i get it to a different one?

Hi Rae,

thank you for posting. On the xbox forums. For us to support you can i ask if you can make a new thread if you still need help.

thanks

Shane

Hello liv vanst,

Thank you for contacting the Xbox Support forums. If you received a Roblox gift card, you may need to redeem it directly through Roblox. You can view how to view a Roblox gift card here: How to Redeem Gift Cards – Roblox Support. If you are having difficulties redeeming an official Roblox Gift card, you may need to contact Roblox support directly.

However, if you have an official Microsoft gift card, we can most definitely assist. Most of our gift cards will have steps on how to redeem them on the back of physical cards. Please visit: How to redeem gift cards and codes | Xbox Support for steps on how to redeem a gift card on an Xbox console, PC, or mobile device. If the code is appearing invalid, you may need to confirm the region of the card, try on another device, or look for any errors that may mention that the card has already been claimed.

I hope this helps!

-Tali