i accidently put in wrong country when using verification to redeem xbox reward

Discus and support i accidently put in wrong country when using verification to redeem xbox reward in XBoX on Windows to solve the problem; I accidently put in the Us virgin islands instead of united states when prompted to put in my phone number to redeem a reward.... Discussion in 'XBoX on Windows' started by Buster2099, Jan 2, 2023.

  1. Buster2099
    Buster2099 Guest

    i accidently put in wrong country when using verification to redeem xbox reward


    I accidently put in the Us virgin islands instead of united states when prompted to put in my phone number to redeem a reward.

    :)
     
    Buster2099, Jan 2, 2023
    #1
  2. XBF Brad A Win User

    Wrong country when redeemed the code

    Hello Red,

    Sorry for the issue with the currency. Unfortunately, once redeemed in a region you will not be able to move it to a different region. Here is an excerpt from

    Region moving:

    The money in your Microsoft account

    The funds in your Microsoft account will
    not move with you. Be sure to spend the money in your Microsoft account before you change your account location. We can’t transfer money between regions.

    Hope this helps.

    Thanks,

    Brad
  3. XBF Crystal P Win User

    Wrong country when redeemed the code

    Hey there!



    We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues
    please feel free to come back to the Xbox Forums for further assistance.



    Thank you and have a great day!
  4. Sanana94 Win User

    Wrong country when redeemed the code

    Exactly what parity said. Explain the problem correctly, unfortunately it won't be easy but I hope they can help you with your problem. It happens :(
  5. {Parity} Win User

    Wrong country when redeemed the code

    You will need to contact support directly to see if there is anything they can do. https://support.xbox.com/contact-us

    Good Luck.
  6. Reddog_830 Win User

    Wrong country when redeemed the code

    I have already solved this problem. It was not possible to transfer the money. Now I bought what I wanted with the other account.

    Thank you
Thema:

i accidently put in wrong country when using verification to redeem xbox reward

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