I accidentally put money on a different account i did not know i was signed in on and now i...

Discus and support I accidentally put money on a different account i did not know i was signed in on and now i... in XBoX Sales and Promo to solve the problem; My little cousin was on my xbox and i didn't see i was signed in on his account so i put the 65$ in credit on that account and now i can't purchase... Discussion in 'XBoX Sales and Promo' started by ronnyrety, Apr 18, 2020.

  1. ronnyrety
    ronnyrety Guest

    I accidentally put money on a different account i did not know i was signed in on and now i...


    My little cousin was on my xbox and i didn't see i was signed in on his account so i put the 65$ in credit on that account and now i can't purchase xbox live. Please help

    :)
     
    ronnyrety, Apr 18, 2020
    #1
  2. Tezzarrific Win User

    I accidentally put money on a different account i did not know i was signed in on and now i can't purchase xbox live since the account is underage.

    even if you get the credit moved you cannot purchase xbox live with store credit as it is a service.
  3. Chargersbride Win User

    I accidentally put money on a different account i did not know i was signed in on and now i can't purchase xbox live since the account is underage.

    Wow, sorry to hear this, I think the quickest way around this would be to ring your Aunty or Uncle tell them of your mistake and see if they could replace the money. They won't be able to remove the money from your little cousin's account.
  4. ronnyrety Win User

    I accidentally put money on a different account i did not know i was signed in on and now i can't purchase xbox live since the account is underage.

    I have already tried this but sadly they said they won't and i can't even request permission so i could gift the 1 year to my account but you arent able to request for xbox live.
  5. Chargersbride Win User

    I accidentally put money on a different account i did not know i was signed in on and now i can't purchase xbox live since the account is underage.

    Ok, maybe your cousin could request to buy Xbox live and his parents can approve it, then he can make your console his home Xbox?
  6. Annanda Martins Win User

    I accidentally put Microsoft account money into the wrong account.

    Hi, my name is Annanda, thank you for your question and for reaching out.

    Wesey, unfortunately, there is no way to transfer money from one Microsoft account to another, okay? And when money is set on your account, it cannot be withdrawn either. I am very sorry you are going through this situation, but the only solution would be to spend the money on this other account. I hope you understand.

    https://support.microsoft.com/accou...-account-b7c7baec-1769-6c57-3a47-64413e69cc5d

    I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

    Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

    Best Regards, Annanda.
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