Howdy, so the previous owner of my phone number linked it to their Microsoft.

Discus and support Howdy, so the previous owner of my phone number linked it to their Microsoft. in XBoX Accessibility to solve the problem; My phone numbers previous owner linked my number to their account. I now have this number, but can't link it to my account. How should I proceed?... Discussion in 'XBoX Accessibility' started by Djj2t, Apr 2, 2025.

  1. Djj2t
    Djj2t Guest

    Howdy, so the previous owner of my phone number linked it to their Microsoft.


    My phone numbers previous owner linked my number to their account. I now have this number, but can't link it to my account. How should I proceed?

    :)
     
    Djj2t, Apr 2, 2025
    #1
  2. Emmanuel Santana Win User

    Howdy, so the previous owner of my phone number linked it to their Microsoft.

    Hello, and welcome to the Xbox Community! I'd be happy to help you today.

    If it was registered into another account, you won't be able to use it. That's the issue with carriers recycling numbers.

    Phone numbers are treated as security credentials, not just contact info. Microsoft won't let two accounts verify the same phone number at once. That’s by design. It's a defense against hijacking and recycled number attacks.
  3. Rostom L Win User

    i lost my deleted account i dont have the email or password note: i lost it August 2020

    You may try to recover your account using a phone number through this link https://account.live.com/username/recover

    Just make sure that the phone number was added to your previous account or was part of your account alias.
  4. Black Mamba_1 Win User

    No access to Xbox Live Profile, no reaction from Microsoft and Xbox Support

    I also tried to fill in my phone number instead of the old mail address, but then I only happen to change the password for another more recent Microsoft account that is also linked to my phone number.
  5. OndoyBahista Win User

    Problems importing an old profile

    The 30 day lock down period is a security measure implemented on one account. Since you are unable to verify ownership by entering a verification code sent to the original phone number attached on the account, the system applied the lock down so if there
    is any chance, for example, that you are not the account owner, the real owner will be able to revert back the changes since he has access on the original phone number attached to it.
  6. ngocphi Win User

    Second Hand Xbox series x Diablo IV

    Codes are one time use

    Also.it would.be linked to the previous owners. Battlenet acocunt
Thema:

Howdy, so the previous owner of my phone number linked it to their Microsoft.

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