How will I receive my refurbished Xbox?

They would deliver it to the address you entered.

in active warranty console xbox one at 01/july/2014

Microsoft collect console xbox one in 31/july/201

Microsoft send email lost xbox in 26/august/2014

Microsoft send Xbox Refurbished(Recondicioned) at 27/august/2014

Console Xbox One Refurbished received in my house at 02/september/2014

Console Xbox One Refurbished received come broked.

UPDATE: 23/10/2014

I just received my console today and as I was expecting a refurbished console NOT a brand new one. The good thing is they got it right this time and it actually works!

Recap: Sent my brand new xbox one for fan noise issues... Got sent back a replacement (refurbished) doesn't even work (shows somekind of error that asks contact xbox support) contacted xbox support and they "advanced exchange repair" me. After a day got
my new (refurbished) xbox one that works.

thank you xbox! I love your refurbished xbox one's even though I sent you a new one you gave me back a refurbished one.

K well it says I may receive a refurbished console back. I bought and paid for a brand new Xbox. I don’t want a refurbished one back. That’s so scummy on your guys end if I get sent a broken Xbox

Update:

I have received an email from Microsoft confirming that they have indeed lost my Xbox, and will be send me a refurbished one. It is now 09/04; almost 6 weeks since I created my service request. This is an utter pathetic display of customer service. I have
about had it with Microsoft. if I didn't already have money invested in Xbox, I'd say screw it and go buy a PlayStation. I'm so incredibly angered by how long this has taken and how no one has offered compensation for the time I've spent waiting. all I will
get out of this is a refurbished Xbox and 6 weeks of Xbox live wasted.