How to view expiration of Microsoft Account balance?

Discus and support How to view expiration of Microsoft Account balance? in XBoX Games and Apps to solve the problem; I'd like to know how much if any of my balance has expired when MS Points became dollars as Microsoft Store balances. They converted my MSP to dollars... Discussion in 'XBoX Games and Apps' started by Insevin, Jun 3, 2017.

  1. Insevin
    Insevin Guest

    How to view expiration of Microsoft Account balance?


    I'd like to know how much if any of my balance has expired when MS Points became dollars as Microsoft Store balances. They converted my MSP to dollars and gave it an expiration date, but now the page where I used to be able to view my balance history is
    gone (commerce.microsoft.com). All I can see is my order history and it doesn't reflect expiration of points, but I fairly sure I did lose some. Any ideas?

    :)
     
    Insevin, Jun 3, 2017
    #1
  2. xbox360italy
    xbox360italy Guest
    Microsoft points disappeared?

    Hello RATNA 98

    Purchased points don't expire. Any points you get through promotions can have expiration dates. Typically, points expire within thirty days of the date you get them. To view any points in your account that have expiration dates, go
    to the Billing and Account Management page
    , sign in with your Windows Live ID, and then click Microsoft Pointsunder Stored Credits. If you have points that are expiring in the next thirty days, you can click View expiring points to view the points and
    their expiration dates.

     
    xbox360italy, Jun 3, 2017
    #2
  3. xbox360italy
    xbox360italy Guest
    Points were taken away

    Purchased points don't expire. Any points you get through promotions can have expiration dates. Typically, points expire within thirty days of the date you get them. To view any points in your account that have expiration dates, go to the Billing and Account
    Management page, sign in with your Windows Live ID, and then click Microsoft Points under Stored Credits. If you have points that are expiring in the next thirty days, you can click View expiring points to view the points and their expiration dates.

    Note

    You can only see points that are expiring in the next 30 days.

    billing.microsoft.com/home.aspx
     
    xbox360italy, Jun 3, 2017
    #3
  4. Smwutches
    Smwutches Guest

    How to view expiration of Microsoft Account balance?

    You can change your Order History to show different types of transactions (Digital, Returned, etc). If it doesn't show anything on any of those you'd have to try contacting support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Sign in to your Microsoft account
     
    Smwutches, Jun 3, 2017
    #4
  5. Insevin
    Insevin Guest
    Their commerce site is gone. I suppose I could call them but its not that important, if its expired anyway.
     
    Insevin, Jun 3, 2017
    #5
  6. Smwutches
    Smwutches Guest
    The commerce site is still active. If it's not coming up for you, you may want to try clearing your browser's cookies/cache or try another browser.
     
    Smwutches, Jun 3, 2017
    #6
  7. Insevin
    Insevin Guest
    No result. Get redirect to account.microsoft.com in Calif, USA. Could be a region thing.
     
    Insevin, Nov 2, 2018
    #7
  8. Smwutches Win User

    How to view expiration of Microsoft Account balance?

    You can change your Order History to show different types of transactions (Digital, Returned, etc). If it doesn't show anything on any of those you'd have to try contacting support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://commerce.microsoft.com
  9. Insevin Win User

    How to view expiration of Microsoft Account balance?

    The commerce site is still active. If it's not coming up for you, you may want to try clearing your browser's cookies/cache or try another browser.
    No result. Get redirect to account.microsoft.com in Calif, USA. Could be a region thing.
  10. Smwutches Win User

    How to view expiration of Microsoft Account balance?

    The commerce site is still active. If it's not coming up for you, you may want to try clearing your browser's cookies/cache or try another browser.
  11. Insevin Win User

    How to view expiration of Microsoft Account balance?

    You can change your Order History to show different types of transactions (Digital, Returned, etc). If it doesn't show anything on any of those you'd have to try contacting support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or
    http://commerce.microsoft.com
    Their commerce site is gone. I suppose I could call them but its not that important, if its expired anyway.
  12. XBF Nestor S Win User

    is it urgent

    Hey Joaobelou! Thanks for the response, To view more details about your balance, select Payment & billing, and then select Payment Options. You may be prompted to sign in again. This displays
    the balance in your account, including expiring balances, and options to add more money to your account.
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How to view expiration of Microsoft Account balance?

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