How to unlink a minecraft Microsoft account that is no longer accessible?

Iven Weah · Feb 22, 2025

My issue is that I can no longer play half of Minecraft’s features because the previous Microsoft account that was linked is no longer accessible and I do not remember the email but it says the username for the previous linked account is “XsvxlsaX”. How am I suppose to connect a new Microsoft account if I I’m forced to disconnect the first one I have no access to? Please actually help me and don’t just say “try signing into Microsoft with multiple emails.”

:)

Nathan Roberts (SN)

Hey there, Iven Weah

No worries. Unfortunately, you can link one account to the PSN account. You can unlink the account, but you won't be able to link another account to it.

You can submit feedback to the Minecraft team via their feedback portal here: Minecraft Feedback

More information on account linking on Minecraft can be found here: minecraft-and-microsoft-accounts | Minecraft

Thanks,

Nathan

Nathan Roberts (SN)

Hey there, Iven Weah

Please can you tell me what platform you are on?

If it is PlayStation Network, please be aware that you can only have one Microsoft account linked to your PSN account. Thus, even if you unlink it, you wouldn't be able to link another account to the PSN account.

However, if you don't have access to the Microsoft account, you would need to complete the account recovery form to prove you are the owner of the account. This will allow the team to reset your password. The account recovery form can be found here: Account recovery form

Thanks,

Nathan

Iven Weah

Hello Nathan, thanks for your response, the platform I’m on is PlayStation Network. The Microsoft account I have linked to my psn account is different from my in game minecraft Microsoft account. Shouldn’t I be able to somehow unlink the minecraft Microsoft account from the game so it can change to the actual account that’s connected to psn? Sorry if this sounds confusing.

Sky Moore

Hi I kinda have the same problem. On my PS5 I have a old Microsoft account linked to my Minecraft and no longer have access to the old Microsoft account and just need it unlinked so I can put my new Microsoft account on it so I can play cross platform

KatryanaJazmin

Hey there! So I was hopeful that this would solve my problem but unfortunately it did not. I tried to unlink like it said in the form that you COPIED AND PASTED, but to no luck. If someone can reply with how to unlink a ps account, i didnt recently link
this account it must have been from when i was in middle school/ highschool on an account I no longer use. How do I unlink my minecraft/ microsoft email from a psn account I no loner use?

How to unlink a minecraft Microsoft account that is no longer accessible?