How to unblock a person?

Mat_Glinianka · Jun 24, 2024

Hi Team,
My request is slightly unusual - my son filed a report on Xbox user while playing Minecraft. This person is his cousin, they discussed the situation and would now like to continue playing together. Unfortunately I have no option to unban him (maybe he was blocked on the server). When he looks for my Gamertag it does not come up. When I look for his Gametag it comes up, but nothing happens when I tried to add him as a friend,
Is there any way this could be reversed so my son could play again with him?
Thank you
Mat

:)

ngocphi

You just reply to him msg

Fyi when searching for a gamertag you must use exact context

Lumie Helps

Hi there Mat_Glinianka.

I am Lumie and I would love to assist you today.

I am so sorry your son is having issues playing with his cousin again.

Don't worry, this is a common problem!

Here's how to unblock someone on Xbox One:

Unblocking on Xbox One:

Press the Xbox button on your controller.
Navigate to the "People" tab (far right).
Go to your "Profile" section.
Select "Social".
Choose "Following" (or "Friends" depending on how you were connected).
Change the filter from "Following" (or "Friends") to "Blocked."
Find your cousin's Gamertag on the list.
Select their Gamertag and choose "Unblock."

If you can't find them on the Blocked list:

You can also try unblocking directly from your cousin's profile:

Search for your cousin's Gamertag using the "Find someone" option.
On their profile, select "Report or Block" (three dots menu).
Choose "Unblock" if the option is available.
Once unblocked, your son should be able to see your cousin's Gamertag again and send them a friend request.

I hope this helps.

I shall be here for your response. -Lumie

PalmettoBling

One thing you'd want to check is if that player has also blocked your account. The steps

found here to block a player would be the same to unblock a player, and if you've verified that he has not blocked your account, I would recommend going through the steps to unblock the player and wait a half hour or so to let the settings move through
the system. It might also be good to try and perform that action on another platform, either the Xbox App on Windows 10, iOS, or Android, or directly on Xbox.com and see if that has the same results.

Let us know if the issue persists and we can try some other troubleshooting steps.

adriangajewski2

Thank you for response, i know how to unblock it but i want to know if my Personal account wont be blocked again when i delete that other account?

NyxtaliaBlep

hi, i have tried everything and i cant unblock this 1 person, I've restarted my xbox and continuously tried unblocking him in multiple ways. please help.

How to unblock a person?