How to transfer current points to new Microsoft account when no longer using old account?

Discus and support How to transfer current points to new Microsoft account when no longer using old account? in XBoX on Windows to solve the problem; I was using a @comcast.net that I will no longer use except it is still on my new microsoft @gmail.com account. All of the points I have in the old... Discussion in 'XBoX on Windows' started by JerryLittle3, May 21, 2020.

  1. JerryLittle3
    JerryLittle3 Guest

    How to transfer current points to new Microsoft account when no longer using old account?


    I was using a @comcast.net that I will no longer use except it is still on my new microsoft @gmail.com account. All of the points I have in the old .comcast need to be transferred to the @gmail.com both are Microsoft accounts so they duplicate but they
    do not co exist can I delete the old and transfer the points to the new account??? Also the @comcast still shows on my new account as a sign on/log on and I would like to delete that. I have tried and not been successful.

    Please send response to *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

    Thanks

    :)
     
    JerryLittle3, May 21, 2020
    #1
  2. Speckje Win User

    How to transfer current points to new Microsoft account when no longer using old account?

    Please contact support at support.xbox.com.
  3. Ahh Matt Win User

    How to transfer current points to new Microsoft account when no longer using old account?

    You cannot transfer Microsoft Points.

    You could speak to Microsoft Support and see what they can do for you.
  4. FantasticBaber Win User

    Switching Windows Live ID?

    Are you sure everything will transfer? It says: "When you change to a new Microsoft account, the current funds in your original Microsoft account do not transfer to your new Microsoft account.". Is this referring to Microsoft Points or something else?
  5. RollinRollin13 Win User

    Microsoft points

    Unfortunately the is no way to transfer Microsoft Points to a new/different account. The points on your old account will be stuck there until you use them through that account. Sorry.
  6. maxen Win User

    Question about changing email

    To confirm: you're wanting to change the email address (Microsoft Account) associated with your Xbox Live profile?

    In which case, everything remains associated with the Xbox Live profile (purchases, gamerscore, game history, friends, current subscriptions and so on), it's just the underlying MSA (Microsoft Account, the email address) which gets changed.

    However, the funds remain on the old MSA so do not get transferred to your new one, so this will no longer be associated with your Xbox Live profile. The funds should remain accessible on the current/old MSA, but do no transfer across along with the Xbox
    Live profile.

    Let us know how you get on and/or you have any further questions.
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How to transfer current points to new Microsoft account when no longer using old account?

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