how to talk to customer service they are taking money out of my account at the bank dont...

Discus and support how to talk to customer service they are taking money out of my account at the bank dont... in XBoX Accessibility to solve the problem; closed accout still taking money out at bank accountthey owe me 7 months. 1b7aa6a0-c1ba-4572-b19c-1fce52e4ee6f Discussion in 'XBoX Accessibility' started by gailharrington11, Nov 8, 2021.

  1. how to talk to customer service they are taking money out of my account at the bank dont...


    closed accout still taking money out at bank accountthey owe me 7 months.

    :)
     
    gailharrington11, Nov 8, 2021
    #1
  2. SammyVS Win User

    how to talk to customer service they are taking money out of my account at the bank dont have a account for a subscription any more.

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    Microsoft cannot cancel something from an account that has been deleted, it is necessary that you call your bank and ask them to cancel the charges. It's also possible that other accounts you're using have an active subscription, or someone else may be using your payment information.
  3. oI MEERKAT Io Win User

    Charged multiple times for Xbox/Rocket League 'Oops' store error

    I only got my money back working through my bank. AI is taking over and customer service is non existent in 9ur world. Microsoft have extremely bad service. Work with your bank to get your money back. Just provide them with your 1 time purchase email confirmation as on your console and xbox account you will see the purchase that did go through and Microsoft confirmation of it. Then your bank statement the bank will get money in 2 to 4 weeks.

    Good luck
  4. azzymac1 Win User

    Payments

    its the same bank account just my old when went out of date, I've updated it through my xbox, just wondering how long it takes for then to sort it, saying it would take 'a while' how long is a while, what's the number for Xbox customer service, also the
    website you gave me doesnt work.
  5. v NiitroZ Win User

    Unable to access marketplace or change payment options

    Ok this really made me angry. I called my bank service and apparently xbox has taken out £8 out of my bank account the total money ive got on my card. Im only 14 and you know why. MICROSOFT TAKES MONEY WITHOUT LETTING YOU KNOW.
  6. sprkle Win User

    Missing achievement

    sometimes achievements take a bit to register but they dont usually disappear like that, talk to the games customer service
Thema:

how to talk to customer service they are taking money out of my account at the bank dont...

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