How to switch to 2FA on Xbox One X

ChristophKlauss · Sep 10, 2019

I have a Xbox One X with my Microsoft account. The console is logging in automatically on startup.

Today I logged in on my Microsoft Account on my computer in order to activate 2FA, which worked fine.

But now (of course) my console can not login anymore - I know I have to provide an app password, but HOW can I do this? As soon as I try to open the account settings, the console starts immediately to login to my existing account which - of course - doesn't
work, because it would need an new password.

:)

ChristophKlauss

I'm sorry to hear that you are having difficulties.

Can i ask, are you able to delete the profile from the console? I had a similar issue, I removed and resetup my profile which then allowed me to use the app password.

Details on how to do this can be found in the following link;

https://support.xbox.com/en-US/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

Thanks for your help.

Instead of deleting the profile, I disabled 2FA temporarily on the MS website. Then I was able to login on my Xbox One with my profile again. After logging in I disabled the auto login function on my Xbox, logged out my profile, enabled 2FA again via MS
website and restarted the Xbox. Then I was asked for my password AND for the 2FA code!

Afterwards I reenabled auto login on my Xbox One X. Now it works.

cheers,

Christoph

Sanguinem Malum

good solution and i'm glad its all working now. I'll keep this in mind for the future!

Sanguinem Malum

I'm sorry to hear that you are having difficulties.

Can i ask, are you able to delete the profile from the console? I had a similar issue, I removed and resetup my profile which then allowed me to use the app password.

Details on how to do this can be found in the following link;

https://support.xbox.com/en-US/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

User16008

Hi there i did what i was instructed to do, could you tell me how i go about sorting out my 2fa on fortnight on the X box

Alster28

Thank you for your reply.

We have done all of this and have the authentication app on the phone however there is nowhere in the xbox one settings which allows us to use two step authentication. We have gone into every selectable option on xbox live but there is nothing. What my son
really wants is the 2fa to work so that he can participate in the competitive events. We have also followed the instructions on epic games but the problem seems to be that the actual xbox doesnt allow for 2fa hence my question is whether the console is the
problem and needs to be upgraded to a newer model?

Many Thanks!

How to switch to 2FA on Xbox One X