How to stop xbox uploading captures I no longer have?

Hey Spoopy, a little hint for the future: if you want to request a recall from the phone support, just find a reason in the list, that gives you this option ! )

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. Can you please try to restart your router then try it again? Thanks!

I am confused to if you are trying to upload captures from your xbox to xbox live, or download captures from xbox live to your xbox.

I believe there is a limit as to how much you can upload, so if trying to upload maybe look at deleting some old clips you probably have some that you are done with I know I do.

If your trying to dowload captures from xbox live to your xbox, check how much available storage your xbox has, if you also have external storage connected check to see if you are downloading to the external storage or your internal
storage, (you want which ever is not already full)

You could also attempt stopping and restarting your upload or download

Hope this helped, good luck

If you use an external drive as the capture location, you can record footage at 1080p that's way longer than 1 minute, but it has 2 important limitations.

1. You have to start and stop the recording manually. You can't use the "record that" feature to capture longer clips of something that just happened; that would still be limited to 1 minute at 1080p.

2. Clips captured on external storage cannot be shared over Xbox Live.

I think it's a good solution if you're recording footage to transfer over to a PC, edit, then upload to YouTube, but it's no good if you want to capture longer clips to share with friends over Xbox Live.

I wonder why they reduced the recording times though. I'm sure when I got my Xbox Series X, there was a 2 minute option for 1080p, but now, as you said, it's only 1 minute.

I have the exact same issue.. as of a day ago I can no longer delete or upload captures and the app is now totally useless