How to return code for 1 month free trial for Xbox Live Gold?

The free month of Xbox Live gold can be applied from the account creation process if you are making a new account.

Or

If you already have a Microsoft account and don’t have an active Xbox Live Gold paid subscription, you may be able to sign up for an Xbox Live Gold one-month free trial subscription.

Here’s how to sign up:

1. Sign in to the Subscriptions page with your Microsoft account.
2. If you’re eligible for a free trial, you’ll see Gold – 1 Month FREE Trial as a subscription offering. Select Gold – 1 Month FREE Trial, and then select Next.
3. If prompted, add a payment option to your account. If you already have a payment option on file, you can use that.

Important At the end of the first (free) month, your trial subscription automatically turns into a paid Xbox Live Gold subscription that renews monthly by default. The paid Xbox Live Gold subscription will renew to the payment option you
added to your account.

If you don’t want the Xbox Live Gold one-month free trial subscription to renew, you must cancel it. See “How to cancel an Xbox Live Gold trial subscription,” below.

For more info go
HERE.

Hello Ami,

Thanks, for coming to the forums with this issue. If it isn't too troublesome you can set the profile he used code on as home for now until that trial is over. This will allow all profiles on the console to use the Xbox live. When the trial expires you can
then switch it to your account and have it set the way you like. Unfortunately once a code is redeemed no way to remove or return it.

You can try to request a call back and see if a support agent can help you. The first option is easiest being it is only a one month trial.

When you go to
Contact Us to get it to request a callback follow these steps:

• Step 1 ----select Xbox One
• Step 2 ----select no thanks, then select category system update
• Step 3-----gives some troubleshooting or help tips (don't select anything here)
  
• Step 4 ----select request a call from support

Once they call explain the issue and they will be able to help you.

Hope this helps.

Thanks,

Brad

Xbox Forum Team

If you mean the free month when starting a account then you don't get that anymore.

You will not be sent a code for a months xbox live gold.

You can find out how to get xbox live trials here

I'm not sure if I fully understand what you wrote, but I think I get it. Are you going from Xbox Live Silver(Free) to Xbox Live Gold and they are offering a free 1 month trial? If so, then if you take the 1 month Gold free trial, afterwards it will auto
renew for another month of Xbox Live Gold which would be at a rate of $9.99 per month. Now if you don't want it to renew. You can take the free trial and then contact Xbox Support at 1-800-4MYXBOX and have them remove your credit card to stop the auto renew.
Hope this helps.

Did you enter the code from the 1 month trial for Xbox Live Gold?