How to resolve cannot connect to server issue ?

Discus and support How to resolve cannot connect to server issue ? in XBoX on Consoles to solve the problem; I am trying to play my games online, I’ve tried two different games and each time I try to play them online I get an error message saying they cannot... Discussion in 'XBoX on Consoles' started by Lakedra2889, Dec 28, 2022.

  1. Lakedra2889
    Lakedra2889 Guest

    How to resolve cannot connect to server issue ?


    I am trying to play my games online, I’ve tried two different games and each time I try to play them online I get an error message saying they cannot connect to server. I’ve connected my Xbox one to two different Wi-Fi’s wireless and wired. Made sure it was update as well as making sure both games were update. Made sure I had the Xbox game pass and I even reset the console and I’m still having the same issue.

    :)
     
    Lakedra2889, Dec 28, 2022
    #1
  2. Francia J. Win User

    How to resolve cannot connect to server issue ?

    I appreciate you letting me know, May I ask what are the games that you're having an issue with?
  3. Lakedra2889 Win User

    How to resolve cannot connect to server issue ?

    Yes I have two different Wi-Fi’s and I’ve tried both, wireless and wired.
  4. Francia J. Win User

    How to resolve cannot connect to server issue ?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Kindly perform an extended powercycle and reset your network hardware by following the steps below:

    1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

    2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

    3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

    4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.

    If that didn't work, do you have a different network connection that we can try to use such as a mobile hotspot just to test it out?
  5. K1N6 SD Win User

    Social and GamingLimited

    They posted that it was resolved and it's not.. Still cannot connect to ea servers or join / create a party.
  6. Jomari Arc Win User

    Server Connectivity: Blocked

    Hi,

    To resolve connectivity issues, here is a
    link
    on how to troubleshoot Xbox app server is blocked.

    Let us know how it goes.

    Regards.
Thema:

How to resolve cannot connect to server issue ?

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