How to reset pin without being on the outlook account.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good afternoon

The pin he refers to is your Windows pin.

Hi Jean,

Thank you for posting in Microsoft Xbox Community. I understand that you're having issues logging in to a different computer and you're being asked for a PIN.

If the option I forgot my PIN is available, select it and follow the instructions to reset your PIN. If there are multiple accounts on the device, choose the one you need to reset. This option is only available for Microsoft accounts, not for local accounts

If the option I forgot my PIN​​​​​​​ is not available, you must sign in with your password and then reset the PIN from the Settings app. Select Sign-in options and then select Enter your password

You can also use the Settings app to change your PIN.

In the Settings app on your Windows device, select Accounts > Sign-in options or

Select PIN (Windows Hello) > Change PIN and then follow the instructions. You must enter your old PIN in order to change to a new one

If you forgot your PIN, select I forgot my PIN and follow the directions to verify your account and create a new one

Keep me posted.

Regards,

Alvaro

Hi there,

the following link should show some steps on how to Reset a Pin for a Microsoft Account.

Link:
https://support.microsoft.com/en-us/help/4026196/windows-10-pin-sign-in-issues

The Pin on Console is a different one then the one on your Microsoft Account.

Unfortunately there is no way to do this without it deleting your outlook account if you go any further in the steps it will delete that outlook account and you will NEVER be able to get it back.

Maybe if I reset it completely it will work but I don't know how to do that without being able to access the settings menu. Does anyone know how to reset it without being able to click anything ?