How to reset passcode and reset question to Xbox 360 family settings without Xbox live

ME209m · Sep 3, 2023

I bought a 360 console with games downloaded on the hard drive, from the Facebook marketplace. I tried downloading my profile, but i don't know the passcode or it's reset question

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Built To Last

Hey there ME209m, I'm Finn, a fellow 360 player and gamer. It seems you have some issues regarding the login of your profile on your console.

Before I suggest any advice, do you have a recovery account for your account that is facing this issue? If so, try signing in to a Microsoft account (login.microsoftonline.com)on a separate device (computer, mobile phone, etc.) click 'Can't access your account?' and follow the steps to recover your account.

Mister Gwyther

Are you referring to the LIVE passcode, or the Family Settings passcode? The Family Settings code will not be reset by a recover. If you forgot this passcode you can try answering the security question or calling phone support.

MLange73

If you've forgotten your Xbox Live gamertag's passcode you just delete and redownload your profile. This will clear the profile of any passcode. Now, if you've forgotten your XBOX 360's Family passcode then you need to contact phone support, there's absolutely
no way to reset it manually by yourself without speaking with phone support. Worst case scenario is that you will have to "Reset to Factory Defaults" to clear the forgotten Family Passcode.

I don't believe even a factory reset will clear a lost family passcode. You would have to contact Support for that.

AirlessCashew65

hi,i want to know how to reset a passcode on family setting?i dont even remember the question i made.so now i cant reset my passcode..pls help..thanks...

WPAK

Hi there,

there are two passcodes possible on the Xbox 360 console.

The Xbox Live Passcode, which is a code to prevent access to Xbox Live for a specific profile, to reset it Redownload your profile, see the steps on this link:

support.xbox.com/.../profile-move-delete

The Family passcode, this is console wide and is used for family settings to prevent kids other then the parent to access certain settings etc.

In order to reset a family passcode you will need to contact Xbox Support, They will need the serial ID of the console and will do something on their end, after which they will guide you through the steps to reset it on your end.

To contact Xbox Support (Phone or Microsoft Support Chat) use
support.xbox.com/contact-us

How to reset passcode and reset question to Xbox 360 family settings without Xbox live