How to reset guest key ?

fh78 · Jan 6, 2018

Hi all

I am in front of situation where I have forgotten my guest key and the recovery procédure does not work (enter 3 times wrong key to be prompted for administration pas word)

I have tried Many times without success

Help......

:)

OndoyBahista · Jan 6, 2018

passkey removal not working

If you are referring to the guest key, check this out:
support.xbox.com/.../forgot-guest-key

A forgotten guest key can be reset by any adult as long as that person knows the password that they use to sign in to their Microsoft account on the console. The adult must be signed in on the console to reset the guest key.

smith4130 · Jan 6, 2018

Guest pass key fault!

Hi!

I'm having an issue with resetting my guest pass key, I have forgotten the guest key pass key and am unable to reset it. I sign in and navigate to settings, system, sign in, guest pass key reset after entering an incorrect pass key the system freezes. I
have read on this forum that the system should revert to requesting for owner sign in pass key but this is not happening with my xbox one! I have restarted the system several times but issue is still occurring.

Has any one knowledge how to resolve this...

Internet Expert · Jan 6, 2018

These are the steps to take if you've forgotten the guest key: https://support.xbox.com/en-US/my-account/security/forgot-guest-key

ririikon · Nov 1, 2018

These are the steps to take if you've forgotten the guest key: You forgot the guest key on your Xbox One console
Click to expand...

However list item 11 don't work for me.

If you have forgotten the guest key, enter an incorrect guest key three times, and then enter your Microsoft account password to remove the guest key.

It just closes dialog after three incorrect tries with no asking password. Can be tried as many times you like, still same behavior.

ririikon

These are the steps to take if you've forgotten the guest key: https://support.xbox.com/en-US/my-account/security/forgot-guest-key

However list item 11 don't work for me.

If you have forgotten the guest key, enter an incorrect guest key three times, and then enter your Microsoft account password to remove the guest key.

It just closes dialog after three incorrect tries with no asking password. Can be tried as many times you like, still same behavior.

Internet Expert

These are the steps to take if you've forgotten the guest key: https://support.xbox.com/en-US/my-account/security/forgot-guest-key

OndoyBahista

If you are referring to the guest key, check this out:
support.xbox.com/.../forgot-guest-key

A forgotten guest key can be reset by any adult as long as that person knows the password that they use to sign in to their Microsoft account on the console. The adult must be signed in on the console to reset the guest key.

XBF Nestor S

Hey Tan thanks for taking the time to bring this issue to us!

Unfortunately no, the way around this is to add the account and when it asks for the

passkey (on purpose) get it wrong 3 times. If done correctly it is going to ask for the Microsoft Account Password type that in and it will ask to set up a new Passkey. Give it a shot and let us know if we can further assist in this or any other issue!

Rick Rorschach

check this link:

https://support.xbox.com/my-account/security/forgot-guest-key

How to reset guest key ?