How to reset child password in Microsoft Family

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Just a friendly reminder though that in changing password, that can’t be managed through family page. It can be managed through the reset password page and through the recovery form.

I would love for you to reset password for the child’s account however there is a dedicated team that is handling changing password and recovery of a Microsoft account and they can only be reached by submitting a recovery form. Submitting the form has no limit though you can only submit twice a day.

If possible use the same device where you used to sign in your child’s account and make sure that all details are accurate. Kindly check this link for other tips: https://support.microsoft.com/en-us/account-bil...

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. You can try to recover the account here:

https://account.live.com/acsr

Thanks!

Hey there! Give these solutions a shot and let us know how they work for you. ^_^

Solution 1: Make sure that you are using the right Microsoft account

If you have more than one Microsoft account, make sure that you use the right one — the one that was used to create your Xbox LIVE account. If you forgot, see Manage
your Microsoft account.

Note If the Xbox LIVE account is a child account, make sure that you enter the child's Microsoft account.

Solution 2: Check your Microsoft account on Xbox.com

To make sure that the Microsoft account you are using is the right one, try signing in to Xbox.com by using the same Microsoft account that you are trying to use on your console. If there’s a problem with that Microsoft account, you are prompted to correct
it.

If you are signed in with an incorrect gamertag or if you are prompted to create a new Microsoft account, you are likely using the wrong Microsoft account.

Solution 3: For a child’s account, use the child's Microsoft account

If the Xbox LIVE account is a child's account, make sure that you enter your child's Microsoft account. You must use the Microsoft account that was used to create the account.

If your child's Microsoft account was automatically created as part of Family Account setup and you try to reset the password, email is sent to the Microsoft account parent account (the Xbox LIVE family primary account). Follow the instructions in that email
to reset the child's account's password.

If you only want to download the account profile, use the Download Profile feature when you are signed in with the Xbox LIVE family primary account.

Solution 4: Reset your Microsoft account password

If you can’t remember your Microsoft account password, try resetting your password.

Solution 5: Go to the Windows Solution Center

If you can’t reset your Microsoft account password, go to the Windows Solution Center for help recovering your password. Xbox Support can’t reset your Microsoft account password for
you.

Hello goboilers777,

Thank you for keeping us updated. The passkey is only for the Xbox. If the child knows the email address and password, the child will be able to change the family settings from a cell phone or computer. The best way to manage the security of the family settings
is to set up the passkey on the console as recommended above and
change the password of the adult account. If the child has access to the
security information of the account, the child will be able to reset the password. In the event of attempting to change the password, the Microsoft account will send a verification code to the security information of the account. As long as the child does
not have access to the security information, access to the password or access to the passkey; the child will not be able to change the family settings.

You would have to sign into that adult Microsoft account there had to be a password setup for it at some point in time Even if it was misspelled if your not sure of the password for that account you can go to account.live.com/acsr and try and recover the
account and reset the password once you have the password reset and know the password for the parental account you can go to account.live.com/addassocid and add a different email address for signing into that account and that will correct the misspelling.

Or once you get the password for the account you can sign into the wrong account at account.microsoft.com/family and remove your account from its family then sign into the account that you want your account on as a child and add it as a child to that accounts
family.