How to request a Elite Series 2 replacement?

Discus and support How to request a Elite Series 2 replacement? in XBoX on Consoles to solve the problem; Every time I enter the serial number, I get a message saying "login.microsoftonline.com refused to connect". It appears on every browser and on every... Discussion in 'XBoX on Consoles' started by NYYNick2, Nov 3, 2020.

  1. NYYNick2
    NYYNick2 Guest

    How to request a Elite Series 2 replacement?


    Every time I enter the serial number, I get a message saying "login.microsoftonline.com refused to connect". It appears on every browser and on every device I have (even my iPhone). I just bought the controller from target a few days ago and it is faulty
    out of the box. Right stick gets stuck and drifts to the right, A button gets stuck too. I just want a working controller since I just spent $200 on a seemingly broken one.

    :)
     
    NYYNick2, Nov 3, 2020
    #1
  2. kingdevebe Win User

    How to request a Elite Series 2 replacement?

    Happened to me too. A company as big as Microsoft and you can't even request service for a faulty device. Feels like a class-action lawsuit.
  3. s33r Win User

    Elite series 2 controller replacement

    Warranties cover a like for like replacement if required under that warranty so as far as I know, yes, if you send an Elite series 2 in for replacement you will receive an Elite series 2 back.
  4. AL Vander-Starre Win User

    Why is my Xbox One S stuck in Firmware update mode?

    Turns out, the Xbox Elite Series 2 controller needed to be replaced.
  5. bpipal Win User

    Microsoft Elite Controller 2 disconnects from XBOX One X intermittently

    This did not work, I also noticed that if I shut off the XBOX One X it disconnects this controller and I have to reconnect it on startup. This does not happen with my other controllers just the Elite series 2 one.. I'll request a replacement
  6. NeoDan123 Win User

    Xbox elite controller 2

    Each Elite controller series 2 comes with 1 set of paddles. You can order replacement paddles, thumbsticks etc.

    Series 1 paddles, thumbsticks is not compatible with series 2.
Thema:

How to request a Elite Series 2 replacement?

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