How to remove xbox live account associated with microsoft account?

Hello JVDC1,

We understand that there is an email currently in use for your Xbox account that you would like to remove from your association.

Please attempt to follow our how to change the email address associated with your Microsoft account
support article for information on how to switch the primary email for the account.

Doing this would allow you to remove the email, and then delete the account associated with that email.

Try this and let us know if this works.

Best wishes!

You will need to know the E-Mail of the Microsoft Account associated to your Gamertag. If you forgot the Microsoft Account email, try these steps to recover it: Forgot
the Microsoft Account Email Address for your Xbox Live account? Learn How to Find It.

After you recovered your Microsoft Account email, just add your account to your console with these instructions: Add /
Remove Account

It sounds to me like you have forgotten the Microsoft account associated with your xbox live account. When you have your Microsoft account associated with a Microsoft account it wont allow you to associate the Micorsoft account with another gamertag. Try
another email address that you might have used on the xbox live account or call support, give them your gamertag, Confirm that you are the owner of the account by answerring the security questions and they will be able to confirm the Microsoft account associated
with your xbox live account.

Apologies... When you have a Microsoft account associated with an Xbox Live account it wont let you associate it with a second Xbox live account.

This may mean that the original Microsoft account or your Xbox Live account is in one of the following states:

•The Xbox Live account has a past-due balance.

•The current Microsoft account associated with the Xbox Live account is deleted or expired.

•The Xbox Live account has been flagged for unauthorized access.

•The Xbox Live account has a local currency balance.

•The Microsoft account you are trying to move your gamertag from is under 30 days old. (This helps prevent your gamertag from being stolen by an attacker.)

Or, it may mean that the “target” Microsoft account is ineligible because:

•That Microsoft account is associated with another Xbox Live account.

•That Microsoft account is associated with a billing account.